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Why Customer Service Charters matter in tax administration: A key sign towards customer centrism
By Christopher K. BEYEREH
A service charter is a short publication that describes the service experience that can be expected from an Institution. It is...
Ghana Deposit Protection Corporation: Key operational challenges and emerging policy issues
By Richmond Akwasi ATUAHENE (Dr)
In most countries including Ghana, banks are the most important financial institutions for intermediating between savers and borrowers, assessing risks,...
Editorial: Introduce ISO-14001 to tackle illegal mining holistically
As part of the fight against illegal mining, Ghana Standards Authority (GSA) has intensified calls for the introduction of a new law that will...
GSTEP 2025 to empower future STEM innovators
The Ghana Science & Tech Explorer Prize (GSTEP) - a dynamic educational programme for Junior High School (JHS) students geared toward youth empowerment and...
Dangerous employees: The silent threat within businesses
By Terry Mante
In any business setting, employees are expected to act as ambassadors of the brand and custodians of the company’s objectives. Yet, there...