What makes a truly excellent service experience?
In my years of studying service experiences, both the excellent and not-so-great, I have managed to catalogued some interesting experiences. Some I read of, others I heard of and still others, I personally experienced. In analysing all these experiences, I have always made it a...
One of the fastest growing digital payments markets in Africa, Ghana, gives the digital revolution a new meaning. The unprecedented growth of the digital economy in Ghana in recent years, especially its penetration in rural areas, speaks of the opportunities it offers in terms of social inclusion and accessibility....
Huawei has once again supported Ghana’s fight against the COVID-19 pandemic through the use of innovative technology. The Tech giant has this time donated two sets of ultra-modern intelligent Video Conference facilities and five sets of hi-tech body temperature-sensing cameras to the Presidency.
The donation, which took place at Jubilee...
Rural and Community Banks play a vital and unique economic role in rural communities by providing credit to small scale farmers and small businesses, as well as the very low income earner They also support rural development projects through corporate social responsibility activities.
Currently, there are 144 Rural and Community...
While almost all attention is focused on the Covid-19 pandemic running riot over the face of the earth, hilife musician, Obiba Collins has spent the ‘quiet time’ imposed on the nation by the authorities wisely by entering the studio to put this musical work together. Accompanied by the likes...
The Minister of Aviation, Joseph Kofi Adda, has dismissed allegations that a disinfection contract for airports in Ghana was diverted.
Reports had claimed Mr. Adda and Managing Director of the Ghana Airport Company Limited (GCAL), Yaw Kwakwa, had diverted the contract that was to be awarded to LCB Worldwide for...
The provision of capacity building and intensive awareness creation by Shea Network Ghana (SNG) encouraged more rural women to see Shea picking as a profession, a means of survival for their livelihoods and economic growth.
The project, funded by Star Ghana under its Gender Equality and Social Inclusion (GESI) policy...
Farmers in the country and beyond should heave a big sigh of relief, for a savior is here to boost their harvests without having to rely on industrially generated fertiliser made up of chemicals that are actually harmful to the earth and the final end product.
Apex10, a new organic...
Africa Human Capital Advisory firm, Africa People Advisory Group, has announced the signing of a strategic partnership with human resources consultancy the Learning Organisation.
Learning Organisation offers a wide variety of services, including training, development, contract management and motivational programmes for employees, while Africa People Advisory Group provides a...
I came across this great article that really touches on what is most important for the digital working world now and beyond. Becky Frankiewicz and Tomas Chamorro wrote this from their talent recruitment and management expertise. I think it is a very good read for all of us as...