“It's entirely unacceptable for digital banking to displace the customer/financial institution relationship… The goal is building customer loyalty and extending the trusted relationship from the physical realm of brick and mortar to the digital realm.” ….. Mark Kilpatrick.   I dedicate this article to all banks, finTechs and telcos who are making...
Whitehall Advisors Limited, a management consulting firm, in partnership with Africa Skills Hub (formerly Africa Internship Academy), a youth employment and business incubator organisation based in Accra, Ghana – has set up an SME Support Fund to assist 1000 businesses in Ghana for the next two years. The fund forms...
Before parties or entities enter into a credit agreement or transaction of any nature, such parties or entities would want to satisfy themselves that there would be something they can fall on in the event that a party defaults or is unable to perform their obligations. Hence, most credit...
The global Corona Virus pandemic has been the ultimate measure of character and competency for leaders in all industries. More especially in the financial technology and banking industry, executives have had to take on enormous responsibilities to maintain financial stability and protect jobs in these uncertain times. The big...
Without doubt, our world will never be the same after COVID-19, which has so far claimed five hundred thousand plus precious lives worldwide, according to Johns Hopkins University in the US and over one hundred recorded in Ghana by the Ministry of Health (MoH) since February 2020. With no vaccine...
Do you think the world economies will continue to maintain social distancing, avoid hand shake, ban social gathering, and keep children away from school, among its many protocols now and into the distant future in observance of the novel corona-virus? Will covid-19 and all its announced protocols be remembered soon...
Since the beginning of this century, the surge in digital transactions in Africa has not witnessed a boom which can be compared to that which COVID-19 has brought. North, South, East and West Africa all have a similar story to tell when it comes to the effects of COVID-19...
The COVID-19 pandemic could be a game changer for digital financial services. Low income households and small firms can benefit greatly from advances in mobile money, fintech services and online banking. Financial inclusion as a result of digital financial services can also boost economic growth. While the pandemic is...
Although it seems like ancient history, it hasn’t been that long since economies around the world began to close down in response to the COVID-19 pandemic. Early in the crisis, most people anticipated a quick V-shaped recovery, on the assumption that the economy merely needed a short time-out. After...
Young Educators Foundation (YEF), organisers of The Spelling Bee-Gh, is sending a note of caution to individuals and organisations who are defrauding or seek to defraud unsuspecting parents by using The Spelling Bee-Gh brand. “It has come to the attention of Young Educators Foundation, organisers of The Spelling Bee-Gh, that...