The Service Recovery Paradox—that phenomenon whereby aggrieved customers whose problems are resolved satisfactorily become more loyal than customers who have not had any issue—is...
The beginning of every year sees a lot of New Year resolutions. Every individual is encouraged to reflect on the past year, on achievements...
Two weeks ago, Standards and Poor, one of the world’s leading credit rating agency lowered Ghana's long-term foreign and local currency sovereign credit ratings...
All other things being equal, a proposed levy on selected tree crops is expected to generate about US$10million in its first year of implementation.
The...
The perennial transit truck congestion at the Elubo border and the haphazard parking of these trucks in the Jomoro Municipal Assembly has become a...
… This must stop!!!
In Ghana, up is down and down is up. This is my way of trying to remain sane in this...
The human was born free and has been free to do business to make a living. However, during this process, society expects compliance with...
Third coup marks disturbing trend
As the saying goes, once is a phenomenon, twice a coincidence, but three times – that’s a trend. Burkina Faso this...
We are in the dry season, and as a gardener it can be difficult to make sure plants get the water they need to...
The National Road Safety Authority (NRSA) has held a Tyre Automobile Safety Campaign for drivers of the 37 Branch of the Ghana Private Road...