Stanbic Bank Ghana has refurbished and handed over the maternity ward of 37 Military Hospital to the hospital’s authorities. The maternity block’s refurbishing is part of the bank’s many corporate social investment initiatives to ensure a better world for all.
Head of Customer Channels at Stanbic Bank, Mr. Eugene Ocansey...
As part of efforts to provide quality and affordable medical care delivery, Vodafone Ghana has partnered Fastcare Clinics to launch a cash transfer platform for residents in less privileged communities within Accra to enable them access healthcare.
The service enables users on Vodafone Cash services to dial *110#, select option...
The Head of Client Coverage at First National Bank Ghana, Richard Kokoih, has affirmed the bank’s commitment to supporting government in its bond-issuance programme that will increase the availability of funds for financing developmental projects.
According to Mr. Kokoih, the important role of banks like First National Bank in supporting...
As the nation prepares to welcome the government of the next four years, one thing whoever leads the country (as the winner of 2020’s presidential election had not been announced at the time this publication was going to press) should keep in mind is the pandemic-ravaged economy.
If the general...
The Bank of Ghana (BoG) says the move to introduce an online payment module into operations of the Collateral Registry has introduced efficiency and enhanced access to credit for individuals and businesses.
Speaking at the 2020 Annual Bankers’ Dinner (Governor’s Day), BoG Governor Dr. Ernest Addison said the successes gained...
Social enterprises role in responding to the pandemic, particularly in the health and education sector, has been phenomenal, hence, the need for the draft social enterprises policy currently before cabinet to be passed for the sector to grow and achieve more, CEO of Social Enterprise (SE) Ghana, Amma Lartey...
The Chartered Institute of Bankers-Ghana (CIB) has advised bank customers to be circumspect with their criticism of the sector on social media whenever they have challenges with banks, as it goes a long way to not only affect the sector’s image but also adversely impact the hard-earned confidence regained...
The Chief Executive Officer (CEO) of the Ghana Investment Promotion Centre (GIPC), Yofi Grant, has featured on the Y Leaderboard Series to inspire the youths of Ghana. Among the many interesting things he shared with host Rev. Erskine and listeners of Y107. 9, Mr. Grant touched on his upbringing,...
When customers feel trapped in bad experience
There are also situations in which the customer feels locked in because he or she really appreciates some aspect of the experience. It might be other aspects of the experience that puts the customer off—making the one want out of the encounter....
The Chartered Institute of Bankers-Ghana (CIB) has advised bank customers to be circumspect with their criticism of the sector on social media whenever they have challenges with banks, as it goes a long way to not only affect the sector’s image but also adversely impact the hard-earned confidence regained...