Customers are vital to the success of every business and for organisations, Customer Service Week is a great opportunity to show appreciation to their...
October tends to be the busiest month for people involved in literature in Ghana. It’s a happy month of us. We attend festivals, meet...
“The American president was the quintessential repository of stately virtue, democracy, legitimacy, wealth, elegance, majesty and freedom! Like the women of Jerusalem who cast...
In the late eighties (80’s) there used to be a series I used to watch on VHS cassette called Knight Rider.
The fascination with Knight...
‘Comrades Ahooo’… and the response: ‘Ahoyaaaa’ tells you the zone in which you are. Not a place to joke with oo! How I loved...
First National Bank and Rand Merchant Bank (RMB, the corporate and investment banking division of FirstRand Group) will be hosting a webinar on the...
“An unexamined life is not worth living” –Socrates
Dear readers, last week I examined some operational risk symptoms that are likely to affect a bank’s...
The call for a shift towards a more cashless society has never been that stronger like it is today. Financial institutions as well as...
Conflict Management may be a source of uneasiness in human relationships in the workplace. Conflicts often arise in the workplace between co-workers, as well...
Workplace Communications in the Pandemic
It is quite impressive the way human beings are able to quickly adapt to situations. It definitely has to be...