The Dormaa Area Teachers’ Cooperative Credit Union (DATCCU) in the Brong Ahafo Region has recorded sound growth in the 2016/2017 financial year, posting a net surplus of GH¢808,080. The 2016/2017 surplus achievement is an improvement over the 2015/2016 figure of GH¢726,821. Members’ deposits also grew significantly, from a little over...
The USAID Financing Ghana Agribusiness Project (USAID- FinGAP) has awarded ten (10) various agribusiness actors for their diverse contributions to growth and development of the sector, especially in the three northern regions. The awardees are players in areas such as financing, farm aggregation, agro-processing, business advisory and farming. They were...
Government must work to expedite the release of goods at the various ports of entry through improvement in the pre-arrival processing in compliance with global best practices, Mr. Dietmar Jost, An International Trade and Customs expert has said. “Even though Ghana has made some progress in introducing the pre-arrival system...
The National Petroleum Authority (NPA) is set to introduce some taxes and other charges on Marine Gas Oil (GMO) operations in the country, Hassan Tampuli - CEO of the NPA, has disclosed. The move, he noted, is aimed at curbing some illegalities the Authority has observed in the petroleum downstream...
About 500 poultry farmers are to be trained in the early detection and treatment of various poultry diseases, as the country seeks to reduce mortality in the poultry sector and meet the growing demand for locally produced chicken. A recent USAID survey revealed that Ghanaians consume more than two million...
A few weeks ago - in our December 21st article (https://thebftonline.com/business/the-net-promoter-score-nps-what-is-it), we have talked about NPS (Net Promoter Score) as the de facto standard for measuring Customer Loyalty. In 2008, the CCC (Customer Contact Leadership Council) a division of the Corporate Executive Board (CEB is now part of Gartner) created...
When the Ghana Investment Promotion Centre (GIPC) presented its third quarter performance for 2017, not a single investment was recorded for tourism. According to the report, since the turn of 2017, more than 130 projects worth some US$5billion were recorded and yet not a single dollar was recorded in the...
Unique Insurance Company Limited in partnership with the Afro Asian Assistance a fully owned subsidiary of Trust Re, one of the world’s leading reinsurance companies from Bahrain has launched the first online travel insurance policy in Ghana for air travelers. The policy which covers travelers, no matter which part of...
Mr. Kofi Adjepong-Boateng, the banker, has taken up a board position with the Economic Advancement Programme of the Open Society Foundations - the charity founded by George Soros, the billionaire philanthropist. Mr. Adjepong-Boateng joins the EAP board following the announcement made in October 2017 that George Soros has given US$18bn,...
Richard Gerson once said that to provide great customer service you must employ great people. Great people perfect their acts through continuous training and practice. To be able to understand your customers, meet their needs and go that extra mile to make them happy, you need data. Data about...