“Your most unhappy customers are your greatest source of learning” ~ Bill Gates
Dear reader, welcome to a new series involving painful customer losses. The bank and customer relationship or the contract terminates by the closure of the account at the request of either party. This can be by mutual agreement,...
In his forward entitled England and Wales: The Jurisdiction of Choice, The Rt Hon. Jack Straw MP, a former Secretary of State for Justice and Lord Chancellor noted that a whopping 80% of cases in UK’s specialized Commercial Courts involved a foreign claimant (plaintiff) or defendant and that, “....
The Ghana Non-Communicable Diseases (NCD) Alliance has challenged policy makers, health care institutions and professionals not to relegate the health needs of patients with cancers, stroke, hypertension and diabetes onto the sidelines, as they focus on rolling back COVID-19 cases.
“Though COVID-19 is fatal and deserves the needed attention, we...
The National Lottery Authority (NLA) is cautioning the staking public not to fall victim to the operations and activities of lotto fraudsters who are using different platforms and communication strategies to defraud unsuspecting Ghanaians.
According to the NLA, it has come to its notice that fraudsters are using digital and...
An acrimonious relationship between mining companies and members of host communities, especially farmers over compensation for acquisition of land for mining purposes is a common feature in the country.
The absence of a clearly defined legislation covering compensation for the acquisition of land for mining has created a vacuum for...
As part of its efforts to drive the digitization agenda, improve financial inclusion and customer relations, Stanbic Ghana has launched its ‘Safe and On Top’ digital campaign to further enhance customers’ experience by simplifying its processes.
Citing the bank’s prior commitment to the implementation of a digital transforming program as...
The Executive Women Network (EWN) has announced the appointment of a new Executive Committee to steer the affairs of the Network for a two year term.
The newly elected Executive Committee comprises Eunice Biritwum - an Energy Consultant as Chairperson, Antoinette Kwofie - Executive Director, Finance at ABSA Bank Ghana...
absa Bank Ghana has rolled out a free banking service for any Ghanaian start-up business that is less than three years old. It is an industry first and a game changer expected to support young start-ups in the country to scale up.
The free banking service forms part of the...