“You can observe a lot just by watching” -- Yogi Berra
The culture of paying attention to the customer’s needs is a worthwhile undertaking that deserves great attention to detail. Many companies avoid the in-depth investigation of customer experience for one reason or another.
One common reason for this...
Fire here, fire there! It has now become an annual ritual. Most of the markets in Ghana experience fires - which include Odawna Market, Katamanto Market, Koforidua Market, Kumasi Central Market and many others. Most traders lose their properties due to fire damage. A survey was conducted on the...
The National Board for Small Scale Industries in partnership with Mastercard Foundation has oriented Skilled Master Craft Persons (SMPs) towards the creation of dignified jobs for the youth. The orientation comes on the back of its Apprenticeship to Entrepreneurship (A2E) component of the Entrepreneurship Development and Employment Programme targeted at...
Data from the Ghana Revenue Authority show the total revenues generated by the Integrated Customs Management System (ICUMS) for the authority has reached a record high of GH¢10.5billion as at December 12, 2020.
This consists of GH¢7.6billion for the Customs Division from import duty and export of goods, with the...
My attention was recently drawn to an article written by one Nitrav Partel, a former Research Analyst - Global Economy and Development on the World Bank’s report on Electricity Access in sub-Saharan Africa (SSA). The report itself is dated 29th March 2019 and stresses on the importance of electricity...
... relocates head office to Airport City
National Investment Bank (NIB), as part of its transformational agenda, has relocated the operations of its head office to the Manet Towers, Airport City, Accra.
According to the Managing Director (MD) of the bank, Samuel Sarpong, after almost 60 years at the Central Business...
The Supreme Court has granted a request by the 2020 Presidential Candidate of the National Democratic Congress (NDC), John Dramani Mahama to have the election petition broadcast live on national television.
According to the Apex Court, it decided to grant the request on its own without any argument after lawyers...
The Environmental Protection Agency (EPA) is to work in partnership with Zeal Environmental Technologies to help efficiently operationalise EPA’s established laboratory in Takoradi to serve the petroleum industry.
“Zeal has the skill, knowledge and requisite machinery to deal with environmental protection issues - particularly in waste management as per oil...
The Ghana Revenue Authority has given clear indication that, in the coming days, it will be going after high-net-worth individual (HNWI) - persons with around US$1 million in liquid financial assets - whose asset base and affluence does not match the tax they pay.
As a result, the GRA has configured and...
The Jospong Group of Companies (JGC), has signed a contract worth 50 million Euro with the Hungary government to construct a Waste Water Treatment Plant (WWTP) in three regions.
The WWTP would be sited at Takoradi in the Western Region, Tamale in the Northern Region and Kumasi in the Ashanti Region.
Even before...