Today, the Financial Services Industry has undergone enormous changes with more and more banks focused on developing mobile platforms which aims at providing services online conveniently. This greatly expands the interaction between financial institutions and customers, and also creates a more unique business and service model.
Although almost all the...
Lower Pra Rural Bank Limited at Shama District in the Western Region made a sterling performance during the year under review.
The bank’s profit after tax grew from GHc 920,577.00 in 2018 to GHc1, 737,789.00 in 2019, representing a growth of 89%.
Profit before tax rose to 73% from GHc1,158,431.00 in...
The Securities and Exchange Commission (SEC) has started paying locked up funds of all clients of the remaining Fund Management Companies whose licenses were revoked.
A statement from SEC explained that the partial cash bailout of up to GHS50,000 will cover all clients of the remaining affected Fund Management Companies...
The Chartered Institute of Bankers-Ghana (CIB) has advised bank customers to be circumspect with their criticism of the sector on social media whenever they have challenges with banks, as it goes a long way to not only affect the sector’s image but also adversely impact the hard-earned confidence regained...
Kaaseman Rural Bank Limited at Sefwi-Kaase in the Bia East district of the Western Region has posted satisfactory growth across performance indicators during the 2019 fiscal year under review.
The bank recorded margin increases in areas such as total assets, advances, investments and deposits; while reserves, profit and shareholders’ funds...
Fidelity Bank, Ghana’s largest privately held local bank, has relocated its Madina Main and Tema Community 25 branches in a bid to enhance customer experience and convenience for its cherished customers.
The bank has also merged its Accra High Street and Accra Central branches into a single branch located inside...
Financial technology, also known as Fintech, is an emerging industry that uses technology to improve financial activities and aims at competing with traditional financial methods in the delivery of financial services.
With an annual steady growth rate of 25%, Fintechs are expected to hit US$309.98 billion, a US$181.32 billion addition...
A new report by the Institute of Customer Service Professionals (ICSP), titled ‘The State of Customer Service in Ghana’, has disclosed that measures outlined by the Bank of Ghana (BoG) in 2020 to curb cyber fraud in the financial sector has boosted the confidence of customers.
The report, which was...
First National Bank Ghana, a member of the FirstRand Group of South Africa, has affirmed its support for the pharmaceutical industry in Ghana with a set of products which are intended to meet the credit needs of players in the sector.
The bank’s response to needs of the industry is...
Guaranty Trust Bank (Ghana) Limited has introduced Card Protect, a real-time self-service and first of its kind in the Ghanaian financial services industry to provide the utmost protection for card transactions.
Card Protect offers GTBank Mastercard (Business, Standard and World Debit and Credit cards) and Visa (Gold, International) card...