With only five banks scoring above the threshold of 98% in the 2022 Chartered Institute of Marketing Ghana Customer Satisfaction Index, Universal Merchant Bank...
There’s no doubt about it!!! Customer experience is at the heart of every endeavour in any progressive organiSation in the world. It's not just...
Nigeria: Nigerian unions circle back on proposed strike.
Ghana: Petroleum prices expected to increase.
South Africa: Local PMI data and a stronger U.S. dollar put the...
Records GH₵3.6m PBT in 2022 fin. Yr.
The Bawjiase Area Rural Bank PLC, headquartered at Awutu Bawjiase in the Awutu Senya West district of...
The Agricultural Development Bank (ADB) PLC celebrates Customer Service Week with a commitment to foster customer-centricity and enhance the bond between the Bank and...
Ghana's largest privately-owned bank, Fidelity Bank Ghana, has reaffirmed its unwavering commitment to championing sustainability, environmental stewardship and social responsibility.
This commitment was showcased through...
The Bank of Ghana has commenced a Business Model and Viability Analysis (BMVA) framework to enhance assessment of banks' business model sustainability.
The initiative was announced by Dr. Ernest Addison, Governor-Bank...
The Bank of Ghana (BoG) has yet to decide a roadmap for the eCedi roll-out, despite a successful completion of the pilot last year, Head-FinTech...
…sign 5-year renewal to drive Africa-China trade
Parent company of Stanbic Bank Ghana - the Standard Bank Group - and one of the world’s leading...
Three years ago, as the world grappled with the challenges brought about by the COVID-19 pandemic, Vodafone Ghana introduced a relief measure for its...