Uber offers new insurance plan for riders in Ghana

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The Country Manager, Uber Ghana, Kofi Agyare

Uber has announced a new and innovative insurance policy designed to cover accidental rider injuries while on a trip with Uber in Ghana.

A statement from the company said “one of Uber’s priorities is the safety and security of users, and insurance is a critical part of Uber’s safety programme.”

This new policy for riders, which takes effect from now, is provided by Star Assurance Company Ltd, a trusted insurance company that provides general insurance policies such as Motor, Fire, Accident, Travel, Bonds, Engineering and Marine insurance. Star Assurance Company, a member of the Ghana Club 100, is an A+ rated company by Global Credit Rating (GCR) and was recently honoured as the Chartered Institute of Marketing, Ghana (CIMG) Insurance Company of the year 2016.



The policy will provide riders with personal accident insurance, which covers the rider’s accidental medical expenses as well as compensation for death or permanent disability suffered by a rider while on a trip with Uber. The policy is specially packaged to cater to riders where applicable in the unfortunate event of an injury or accident while on any trip requested through the Uber app.

The Country Manager, Uber Ghana, Kofi Agyare, said, “At Uber, we view the addition of this insurance coverage as an important part of fulfilling our goal of reliable, affordable and safe transportation options for all Ghanaians.”

“This is an innovative and first of its kind solution for Uber riders in Ghana and has been tailored specifically for those on the road, building on Uber’s security already available through the app.”

He noted that Star Assurance Company Ltd is dedicated to continually improving its products, operations and performance in order to deliver innovative solutions and “we, at Uber, are excited about this partnership with Star Assurance.”

He said Uber prioritises the safety of both riders and driver-partners and provision of insurance to riders is the step towards Uber’s commitment to safety.

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