Bills Chief Executive Officer, Romeo Richlove Kweku Seshie, is leading a nationwide engagement tour across all 16 regions of Ghana.
The initiative is deepening customer connections, strengthening team relationships and aligning operations with the company’s commitment to responsive, people-centred service.
This tour brings the CEO face-to-face with customers, frontline staff and partners across the country. It offers a practical opportunity to listen, learn and gather first-hand feedback on Bills’ operations, products and service experience, ensuring that the company’s offerings continue to meet the evolving needs of Ghanaians.
Speaking during one of the regional sessions, Mr. Seshie described the engagement as an eye-opener and a listening exercise. “We don’t just lend money, we enable livelihoods and fuel enterprise. This tour is about understanding how our products impact real lives and how we can make access to finance even more seamless and supportive.”
Through conversations in markets, workplaces and community centres, the Bills team is using this tour to educate customers on its range of convenient, accessible financial solutions.
These include salary advance loans for salaried workers, working capital loans to support business operations and inventory, start-up capital loans for new entrepreneurs and emergency loans for unexpected financial needs. Each of these products is delivered through Bills’ signature branchless model, which ensures that customers can access credit and repayment services wherever they are.
With almost 1,700 staff nationwide, Bills has built a culture of convenience and reliability. The ongoing engagement tour is allowing management to observe operations first-hand, assess compliance with regulatory standards and recognise the dedication of team members who bring the brand’s promise to life daily.
The tour reaffirms Bills’ position as a trusted financial partner for individuals, families and small businesses nationwide, a company that delivers not only financial services but also understanding, empowerment and long-term partnership.
