Managing a sustainable SME performance (3): Optimizing Cash flow management practice as a measure for resuscitating SME performance.

0

By Frank Adu Anim & Ransford De-Graft Asante

It’s often said that, without careful, consistent and complete cash flow risk management, a company could find itself teething on the brink of disaster due to a lack of readily available funds. This, whether managing day-to-day operations or planning for long-term expansion, a well-oiled cash flow management system is a non-negotiable part of any built-to-last business.

Understanding and maintaining clear visibility into the movement of money in and out of a company is essential for sustained success. This is underscored by the fact that, a healthy cash flow enables businesses to meet operational expenses, invest in growth opportunities, and ensure long-term viability. Conversely, poor cash management can strain operations, limit expansion and potentially lead to business failure.



A lack of readily available cash can make or break a business particularly during tough times. Cash which is used to cover operating costs and long-term business financing when managed well ensures the financial health and long-term growth of the company.

Effective cash flow management means having the right amount of money in the right places at the right times. The issue of cash flow management is essential in the sense that the cash pays salaries and bills and allows to invest in growth.

Mastering cash flow management empowers SME’s to anticipate and navigate financial challenges, seize opportunities without financial bottlenecks, lay the groundwork for sustainable growth and profitability. This however means that, no business is safe from unexpected cash flow problems and by this reason, it is more important than ever to avoid cash flow issues so to safeguard and protect a company’s growth and sustainability

That said, implementing effective cash management best practices rewards businesses of all sizes immensely. With strategies in place for effective cash flow management, companies are empowered to make informed decisions, mitigate risks and capitalize on opportunities as they arise.

Besides, implementing effective cash flow practices better equip the business to navigate financial challenges, seize growth opportunities and maintain competitive edge in the industry.

In this article, we will explore some practical strategies to help maximize a business cash flow. From crafting a comprehensive budget to leveraging technology for financial processes, these strategic approaches will serve as a guide towards driving efficient cash management.

Understanding Sustainable Business Performance.

As we may be aware, performance is a reflection of commercial effectiveness. Commercial effectiveness is the ability of an organization, a department or an individual to achieve its objectives and expected results. The notion of commercial effectiveness covers issues of costs, deadlines, quality and profitability. This, sometimes is measured using qualitative and or quantitative KPIs (key performance indicators) measures.

However, the business performance of a company is based on multiple criteria such as management style, cash flow management, customer relationship management, the quality of the service provided, effectiveness of incentive compensation schemes and employee motivation availability.

Meanwhile, business performance, which is tied to commercial effectiveness is determined by the ability of an organization to implement optimal organization performance with the aim of offering a product or service that meets the expectations of consumers and customers.

Understanding Cash Flow

Businesses take in money from sales as revenues (inflow) and spend money on expenses (outflow). They may also receive income from interest, investments, royalties, and licensing agreements and sell products on credit rather than for immediate cash. In simple terms, cash flow refers to the money that goes in and out of a business.

Cash which is the lifeblood of the business fuels business growth, sustains operations, and transforms visionary ideas into tangible products and services. However, to manage the flow of cash in the business is easier said than done. It’s a tricky tightrope that forces one to balance between investing in the business, saving for emergencies, and planning for eventual profitability.

Cash flow management is about ensuring a business has enough cash on hand to meet its obligations while also identifying growth opportunities to improve financial health and operational efficiency.

Cash flow management is considered the process of monitoring, analyzing and optimizing the inflows and outflows of cash in the business. This grants an opportunity to understand a business financial situation to more accurately budget and forecast cash flow needs.

Indeed, where a business receives more money than it spends, allowing it to cover liabilities, invest in growth, and build reserves, is considered a positive cash flow. Meanwhile, a negative cash flow situation indicates where a business spends more money than it receives, potentially leading to financial challenges, debt accumulation, or the need for additional funding.

Types of Cash Flows

Assessing cash flows is essential for evaluating a company’s liquidity, flexibility, and overall financial performance. Cash flow problems are not issues relating to only small businesses but also profitable companies can experience cash flow problems when their debts are due before they have enough money to cover their bills. To gain control over cash flows to avoid inherent risks, it is expedient to consider implementing policies such as offering discounts to customers who pay early, forming a buying cooperative with other businesses, and using electronic payments for bill paying.

Cash flow risk is the term used to describe the potential danger of falling short created by ones cash flow management practices. It is said that, the lower the cash flow risk, the better equipped the company will be to use its working capital effectively. Taking control of cash flow risk can seem daunting though but by implementing the right best practices, one can optimize cash flow risk management and rest easy knowing the business has the funds it needs, when it needs it most.

Typically, we have these types of cash flows:

Cash Flows from Operations

Operational Cash flows describes money flows that involves directly with the production and sale of goods from ordinary operations. Also known as operating cash flow or net cash from operating activities, operating cash flow indicates whether or not a company has enough funds coming in to pay its bills or operating expenses. It is calculated by taking cash received from sales and subtracting operating expenses that were paid in cash for the period.

Cash Flows from Investing

On the other hand, Cash flow from investing or investing cash flow reports how much cash has been generated or spent from various investment-related activities in a specific period. Investing activities include purchases of investments in securities or sales of securities or assets.

Approaches to managing cash flows

Several Cash flow management approaches are adopted at different stages of the business growth. Fundamentally, most strategies work around these key management practices:

Monitoring cash flows

This involves keeping a detailed record of all cash coming into and leaving the business. This approach helps understand where the money is coming from (cash inflows), such as sales, investments, and loans, and where it is being spent (cash outflows), including expenses like rent, salaries, and inventory purchases.

Analyzing cash flows

Analyzing aims at tracking to understand cash flows’ timing, amount, and impact. It involves evaluating the company’s liquidity, solvency, and overall financial health. Analyzing cash flow helps identify trends, forecast future cash positions, and make informed financial decisions.

Optimizing cash flows

The ultimate goal of cash flow management is to optimize the balance between inflows and outflows. This means accelerating cash inflows and delaying outflows without harming the business relationships or operations. It also involves making strategic decisions about investing excess cash or securing financing to cover shortfalls.

The need for Cash flow Management

Cash flow management is fundamental to a company’s growth and survival planning. Ultimately, a clear view of cash inflows and outflows of a business can plan for its expansion and scale operations Avoiding managing cash flow issues is tantamount to welcoming potential shortfalls and escalating crises.

This implies that one keeps good records by taking the time to log company income and expenses, and keep the information timely. Having a clear picture of a company’s financial position helps spot potential causes of cash flow issues and define how to avoid them.

Quiet significantly, the following reasons account for why cash flow management practices remain critically key to SME performance:

To meet short-term liabilities: 

From payroll to rent and supplier payments, having sufficient liquidity to meet these liabilities prevents operational disruptions and maintains business continuity.

To sustain operations:

Continuous cash flow management helps businesses avoid the pitfalls of cash crunches, which can lead to halted operations, damage to business reputation and lost opportunities.

To boost creditworthiness:

A healthy cash flow indicates a well-managed business, helping the creditworthiness and ability of the business to secure financing on more favorable terms.

To attract investors:

Proper cash flow management promises day-to-day financial stability and positions a business as a viable investment opportunity.

To build resilience:

Maintaining reserves and access to credit helps navigate economic downturns, market volatility, and unforeseen expenses. Understanding cash flow patterns allows an SME to forecast future financial positions accurately to build resilience.

To optimize spending:

Practical cash flow management encourages the practice of scrutinizing spending, eliminating waste, and investing in areas that generate the highest returns.

To improve flexibility:

A well-managed cash flow system allows for quick response to market changes, seize opportunities and pivot strategies when necessary.

To plan for profitability:

Cash flow management helps to plan with greater precision, identify which products and services yield the highest margins so to accordingly adjust operations for future cash flows.

Approaches to managing Cash flow

Fortunately, all cash flow situations are not permanent. If a business currently have negative cash flow, there can be changes to improve it and set such a business up for success. Here are a handful of the top strategies to better manage cash flow:

By invoicing promptly and following up

It might sound simple, but it is effective. Invoice as soon as possible, and follow up on all invoices to ensure timely payment. A business can leverage digital invoicing tools to streamline this process and accelerate its billing cycles. The faster cash enters the business, the more positive cash flow will be. 

By implementing efficient inventory management

Poor inventory management can crush any cash management strategy in place. This is because excess inventory ties up capital that could be used elsewhere. By maintaining optimal stock levels, companies can free up cash for other operational needs or investments.

While excessive inventory ties up valuable cash, too little can lead to missed sales opportunities. Here, one needs to find the right amount to minimize inventory costs and free up cash while still meeting customer demands. In effect, there should be regular review of inventory levels and cycles to slowly dial in the right amount and optimize cash flows.

By optimizing Outgoing Cash Flows

Chances are, management team wants the biggest possible return on investment for every amount spent, along with healthy levels of liquidity, reviewing and eliminating any unnecessary expenses, making strategic upgrades to equipment and technology. The immediate costs will be readily offset by long-term value in the form of greater production capacity and efficiency, as well as lower maintenance and labor costs that free up more cash.

Optimizing workflows to reduce cycle times for both purchase orders and invoices and automating data management create a closed buying environment that lowers costs and increases value by eliminating unnecessary spending and invoice fraud. Much more, taking strategic advantage of extended payment terms when need more cash and negotiating the best possible payment terms with vendors through contract negotiation and supplier relationship management boost the business efforts in its cash flow optimization practices.

Through crafting a budget and monitoring the cash flow

The practice of improving business cash flow fast starts with a budget. A budget will serve as a roadmap for anticipated income and expenses. Creating a budget ensures businesses can plan and allocate resources effectively and that sufficient funds are available to cover operational costs, investments, and any unexpected expenses.

However, a budget alone is not enough. Regular monitoring and comparison of actual cash flow against the budgeted figures are essential. This allows businesses to identify variances, pinpoint areas of concern, and promptly adjust its strategies if necessary. A good budget management solution can help to bring consistent monitoring to enable the business to stay on track, make informed decisions, and adapt to changing circumstances. This allows them to keep a finger on the pulse of the business and maintain a healthy cash flow and financial stability.

By analyzing and mitigating cash flow risks

This speaks to a proactive approach to protect cash and maintain financial stability by so doing identifying and mitigating potential and crucial risks. Here we can anticipate economic downturns, customer defaults, or supply chain disruptions which can greatly affect the ability to generate and manage cash flows. Therefore, proactively analyzing these risks allows the business to implement strategies to minimize their impact.

Through regular reviewing and updating of cash flow management plan

Finally, it is essential to review and update cash flow management plan regularly. It is obviously the norm that businesses evolve, market conditions shift, and new operational challenges emerge. That said, regular reviews will allow to assess financial performance, identify areas for improvement and adapt strategies accordingly. By continually monitoring and adjusting cash flow plan, the business can be sure to remain aligned with its current business needs, goals, and an evolving economic landscape.

Ultimately, it’s important to keep a close eye on the business finances so to identify potential issues early, seize new opportunities, and maintain the strong cash flow required for long-term growth and success.

In summary and conclusion, by taking a proactive approach to cash flow risk management, companies can safeguard their cash flow, maintain operations, and navigate challenges more effectively by ultimately building a cash reserve, diversifying customer base, securing backup suppliers and developing contingency plans to mitigating any cash flow disruptions that may spur an SME non resilience and under-performance.

 Discovery….Thinking solutions, shaping visions.

Frank  is the CEO and Strategic Partner of AQUABEV Investment and Discovery Consulting Group. He is an Executive Director and the Lead Coach in Leadership Development and best Business Management practices for Discovery Leadership Masterclass. Email: [email protected] or [email protected]

With 17 years of significant experience, Ransford is currently an Account Manager (Commercial Banking, Eco bank), LLB with significant experience in Environmental Management, Sustainable Development and Business Growth. He can be contacted through:

[email protected]

Leave a Reply