Private vendors of the Electricity Company of Ghana (ECG) have pledged their continued partnership with the state-owned power distributor, embracing advanced digital solutions to enhance operational efficiency and customer service.
The commitment was reinforced at the ECG Third-Party Vendors Forum, held at the Kempinski Gold Coast Hotel, bringing together 350 vendors, ECG officials, and digital technology partner TextGenesys Ltd (TGL Systems).
The forum highlighted the success of the TGL digital platform, “Unified Vending,” which has revolutionised prepaid electricity purchases by enabling seamless transactions, instant commission redemptions for vendors, and greater transparency in revenue collection.
The Unified Vending platform, developed in collaboration with GCB Bank, provides a secure, unified system for prepaid electricity credit purchases and bill payments nationwide.
Managing Director, TextGenesys Ltd (TGL Systems), Jeremiah Brown-Coleman, stressed that through the platform developed in partnership with GCB Bank, the platform is empowering the private electricity vendors of the ECG to offer unified, secure, and convenient prepaid electricity credit purchases and bill payment collections to millions of customers across the country.
“This digital solution simplifies the revenue collection process, ensuring real-time reconciliation, and most importantly, strengthens ECG’s revenue collection mechanisms,” he said.
Managing Director of ECG, Ing. Julius Kwame Kpekpena, in a speech read on his behalf, indicated that the forum, born out of collaboration between TextGenesys Ltd, GCB Bank PLC, the proud members of the Private Electricity Vendors Association, and the ECG, is a celebration of the power of digital transformation in revenue mobilisation and customer experience enhancement within the Ghana power sector.
He reiterated that the forum marks a turning point, a new chapter of inclusivity, professionalism, and transformation within the ECG revenue collection ecosystem.
The ECG MD further stressed that the partnership with TGL Systems underscored ECG’s commitment to leveraging technology and private-sector collaboration to improve service delivery and financial accountability in Ghana’s power sector.
Deputy Minister of Energy and Green Transition, Richard Gyan-Mensah, highlighted the government’s dedication to resolving longstanding challenges in the power sector, assuring stakeholders that the private sector participation (PSP) initiative will bolster ECG’s operations while safeguarding public interest.
He elaborated that to ensure a smooth transition, the ministry has established a technical committee to evaluate prospective private partners. “While PSP is not a cure-all, collaboration remains essential to achieving our goals,” Mr. Gyan-Mensah emphasised.
