By Juliet ETEFE ([email protected] )
Aviance Ghana, a leading player in the aviation ground handling sector is celebrating its three decades of service excellence, with a renewed commitment to innovation, customer service, and expansion.
Speaking at the “Aviance at 30” press launch, Managing Director, Mark Kamis highlighted the company’s resilience and adaptability saying customer service, safety, on-time performance, and price competitiveness have been pivotal in its success.
Mr. Kamis also noted that while Aviance Ghana’s longevity underscores its commitment to quality service, safety, and operational efficiency, strategic plans are underway to ensure continued growth and meet demands.
“Surviving 30 years in such a competitive industry is a testament to our resilience and the high standards we maintain. This achievement is a testament to our dedicated over 1000 employees, strong management team, and our ability to work seamlessly with airlines. I am confident Aviance will withstand market competition and continue as Ghana’s trusted ground-handling company for another 30 years.
“Ground handling is a volatile industry, and agility is key. We have built a reputation for reliability and adaptability, ensuring we meet the needs of our airline partners,” he said.
Looking ahead
Looking ahead, he said Aviance is embracing technological advancements such as artificial intelligence (AI) to enhance efficiency.
It also aims at expanding its operations and maintaining its commitment to excellence.
“We are going from strength to strength…We are moving towards more AI-driven solutions. For example, where we used to rely on manual minute-taking during meetings, AI tools now streamline these processes, allowing us to focus on strategic decisions,” he noted expressing optimism about the company’s potential to remain a leader in Ghana’s ground handling industry.
Aviance Ghana’s operational footprint extends to key airports, including Kumasi and Tamale.
“Kumasi and Tamale are strategic parts of our growth plan. Our work there has been successful, and we are continually building on that,” Mr. Kamis said.
Ground handling
Speaking on the current state of the ground-handling business in the country, Mr. Kamis noted its significant growth, especially post-COVID-19.
“The industry is booming now. We see new airlines entering the market, like Virgin Atlantic, which will begin operations in Ghana next year. For Aviance, the future looks bright, and we’re well-positioned for continued growth,” he stated.
Activities
To mark its 30th anniversary, Aviance Ghana has lined up a series of activities including a social media campaign, and community service projects such as airport clean-ups.
Sporting events, uniform-themed days, and managerial participation in operational roles will engage employees and celebrate their contributions.
The festivities will culminate on December 18, 2024, with a grand celebration recognising the company’s achievements and charting its future.
