As part of efforts to build stronger and better partnerships with its clients, Stanbic Bank Ghana has engaged its clientele in Kumasi. Led by Farihan Alhassan, Head of Business and Commercial Banking, the bank thanked the clients for their loyalty and solicited feedback on how to better serve their needs.
Mr. Alhassan noted: “Our presence here today is to thank you. We know you have other options in the market that you could have handed your businesses to, but you decided to do business with us and we do not take that lightly. We will do everything in our power to justify the confidence that you have reposed in us.”
The engagement marked a significant moment for Stanbic Bank, continuing a regional client service initiative that was first introduced nearly a decade ago. Farihan Alhassan acknowledged the importance of in-person interactions for staying connected with clients’ evolving expectations. “We aim to strengthen our clients’ network, both locally and internationally.” he explained.
Solomon Nuamah, CEO of Paa Solo Tyres, shared his journey of nearly 35 years in the tire industry. He praised the bank’s reliability and focus on integrity, which are essential qualities for his global business operations. “If you’re a business with integrity, I recommend Stanbic Bank to help you grow”, he said.
On his part, Philip Botchway, Managing Director of Tooth Concept, credited Stanbic’s support for his success, saying, “With your help, I’ve been able to expand to different countries. I am proud to work with Stanbic Bank.”
The engagements highlighted Stanbic Bank’s position as a trusted financial partner, committed to enhancing client success through attentive service and strategic guidance. By engaging directly with its clients in the metropolis, Stanbic Bank is strengthening its mission of being a growth partner across Ghana and beyond.