Finance Minister, Dr. Mohammed Amin Adam has tasked the Ghana Revenue Authority (GRA), to have a renewed focus on staff welfare as a catalyst for boosting revenue collection efforts nationwide.
He gave the charge during an engagement with officials of the Customs Division of the GRA at the Aflao border on Friday, May 10, 2024.
In his brief address to the officials, Dr. Amin Adam emphasized the intrinsic link between staff well-being and revenue mobilization, stressing that a supportive and conducive work environment is essential for maximizing productivity and achieving revenue targets.
“At the heart of revenue collection lies the welfare of our staff. Yes, we are here to collect revenue, but your welfare remains paramount. With improved staff welfare, we can boost morale and enhance productivity, ultimately leading to increased revenue collection,” the Minister said.
In line with his commitment to improving staff welfare, Dr. Amin Adam directed the Commissioner-General of the Ghana Revenue Authority (GRA) to ensure the availability of necessary logistics and resources for Customs officials. He said the provision of necessary resources and logistics, including the renovation of staff accommodation, will create an environment conducive for optimal performance.
“With a focus on staff welfare, we can unleash the full potential of our workforce and drive revenue growth,” remarked Dr. Amin Adam.
The Commissioner-General of the GRA, Julie Essiam used the opportunity to assure the Minister of her outfit’s commitment to improving staff welfare and providing adequate logistics to enhance government’s revenue.
She said equipping personnel with the latest knowledge and skills in tax collection procedures, auditing techniques, and customer service, would enhance their ability to navigate complex situations and effectively serve taxpayers, thereby positioning the GRA as a leading agency government agency in terms of efficiency.
“Our staff are the backbone of revenue collection. By prioritizing their well-being and equipping them with the necessary tools, we can significantly improve our efficiency and effectiveness,” she said.
The Minister’s compassionate stance resonated deeply with the Customs officials, who were visibly moved and appreciative of his humane focus on their welfare.
Dr. Amin Adam was also in the company of Customs Commissioner, Brigadier-General Ziblim Ayorrongo and other high ranking members of the GRA, as well as the Ministry of Finance.
