FBNBank Ghana has been adjudged the ‘Best Commercial Banking Brand’ and also the ‘Best SME Banking Brand’ at the 2022 Global Brand Awards ceremony held at the Dubai Palm Jumeirah-Waldorf Astoria recently.
The Global Brand Awards were established with the aim of honouring excellence in performance and rewarding companies which have performed extraordinarily in the field of Finance, Education, Hospitality, Lifestyle, Automobiles, Healthcare, Security and Technology. The awards are also given to acknowledge key players who strive for finesse and provide a platform for recognition. It covers the efforts of companies to create awareness about the significance of exceptional service delivery, and rewards their performance with the ultimate global recognition.
FBNBank over the years has reiterated its commitment to support the growth of Small and Medium Enterprises (SMEs). The commitment of FBNBank to supporting SMEs is one of the brand’s main promises, which has been emphasised in delivering the ultimate gold standard of value and excellence to their clients and customers.
Dedicating the award to customers and staff of the bank, Head of Commercial Banking-FBNBank, William Amon Neequaye – who received the awards on behalf of the bank said: “Our long-running support for the growth and development of small businesses stems from our recognition of SMEs as critical agents of economic transformation in Ghana. That is why we constantly innovate new ways of helping them meet their objectives. In the area of Commercial Banking, the recognition also highlights our dedication to serving our customers and putting them first in our business”.
Commenting, FBNBank Ghana MD/CEO, Victor Yaw Asante, recommitted the bank to its focus on commercial and SME clients as they continue to be FBNBank’s core market segment. FBNBank has made conscious efforts to get closer to SMEs by expanding its branch network with presence at Abossey Okai, the refurbished Tema Community 1, Atomic Junction and the latest East Legon branches all poised to attend the needs of SMEs and retail customers around those environs. Additionally, FBNBank has developed an attractive SME offering that is backed by focused business advisory services and hand-holding support for their SME customers.
The bank has also been selected as one of 13 banks in the country to support SMEs under the YouStart programme, which will offer support to young entrepreneurs by providing them a great start to business. The Youstart programme will also target young entrepreneurs who have special problems in accessing capital for their business. The bank will offer capital with flexible payment schedules and, more importantly, support them with advisory services on how to use the capital and manage their businesses.
FBNBank has in its 26 years of operating in Ghana remained focused on putting its customers first. This it has sought to do through the value and excellence of what it contributes to the relationship with its stakeholders, particularly customers. FBNBank Ghana is a member of the First Bank of Nigeria Limited Group, which is renowned for its great customer service and general stakeholder engagement garnered over its 127 years of operation. FBNBank Ghana has 23 branches and three service points in the country with almost 500 staff. FBNBank offers universal banking services to individuals and businesses in Ghana.
