- as it celebrates 177 years of unique impact
As Old Mutual, the pan-African investment, savings, insurance, and banking group, celebrates its 177th anniversary globally, and 10 years in Ghana, the company has assured of its commitment to continue to drive diversity and inclusion as well as innovate around products to meet customer solutions.
It also pledged to continually attract and retain best talents towards impacting the Ghanaian market through financial education programmes and investing in technology to give customers value for their money.
“Having operated in Africa for 177years, the Old Mutual brand has made a mark as an outstanding and caring brand strongly known for its integrity, sound corporate governance, and its contribution towards Africa’s socio-economic development. We offer the best life insurance packages for corporate organizations and help individuals achieve their lifetime financial goals. And currently, Old Mutual Ghana is made up of Old Mutual Life Assurance Company Limited and Old Mutual Pensions Trust Company Limited.
We will continue to drive diversity and inclusion, innovate around product and customer solutions, attract and retain best talents in the market, impacting the Ghanaian market,” Chief Executive Officer of Old Mutual Ghana, Tavona Biza, said at a media soiree, where they shared the brand’s rich heritage and experience in the financial service space.
He added that his outfit will keep pace with the rapidly changing technological landscape, to innovate and meet demands as it evolves.
Inclusion
On diversity and inclusion, Mr. Biza pointed out the company’s diverse and inclusive structure which has led to 70percent of its leadership being women, higher than corporate Ghana’s average. He took the opportunity to thank the employees, customers, and stakeholders for their hard work and collaboration towards the milestone.
Financial education
For her part, Head of Strategy, Rita Korley, said one thing Old Mutual is passionate about is financial education and that they have embarked on several, reaching almost 5million people online with education on insurance and finance.
“We are different from other companies. This difference has enabled us to pull a pool of knowledge to innovate and do more. For us, the key thing is to understand the customers and their needs. That is what matters to us, to be able to create the right solutions that meet demand and needs,” she said.
She added that, as part of its digital strategies to be an innovative business, they have launched an automated WhatsApp chatbot to handle all customer queries and enquiries.
She also said the company has introduced some revolutionary products and services into the market, chief amongst them is the Old Mutual Retirement Salary Plan, which is designed to provide a steady cash flow-a retirement salary – for people during their retirement years and to alleviate the fears of outliving their savings.
Capital requirement
For, Head of Risk and Compliance, Seli Gbordzi, going forward, Old Mutual is poised to champion positive and right solutions for customers and potential ones. Speaking on the capital requirement changes for the insurance industry, she said Old Mutual is adequately capitalized, surpassing even the regulatory requirement. “Currently our minimum capital requirement is above, by 1.5 times the requirement of the regulator,” she added.
