Consumer satisfaction, safety and protection award winner, Green Label, a non-governmental organization committed to environmental sustainability and food safety has over 900 farmers and 4 packhouse subscribers across the country.
Mr Anthony Tamakloe, Executive Secretary of Green Label revealed in an interview after receiving GSCD customer excellence award on Tuesday.
According to him, the environmental sustainability and food safety advocate has partnered development agencies like the HortiFresh WA Project, Ghana Commercial Agricultural Project (GCAP), GiZ MOAP and the European Union to reach over 900 farmers, 4 packhouses – Eden Tree, Urban Jungle, HMR and Ropryn who are packaging to several shops and supermarkets across the country.
“We are working more affectively to expand to serve consumers and the general public widely. And, we consider this a great opportunity to invite more farmers, packhouses and retail outlets to patronise our training and certification services to improve consumer satisfaction across the country,” he said.
“Right now if you go to Palace Mall, Game, Maxmart, Marina, Melcom, Baatsonaa Total, Anaji Choice Mart, Garden Mart & Bargains you could get Green Label certified fruits and vegetables to buy for consumption. As a customer safety oriented foundation, consumers’ health matters to us hence the effort to increase our market coverage,” he emphasized.
On his part, the Executive Director of Ghana Customer Service Development Initiative (GCSI), Mr Hector Wulff congratulated Green Label for their exceptional effort towards consumer protection and environmental sustainability and asked that other corporates emulate them to rewrite the narrative of customer service in the country.
Mr Wulff also advised consumers to be intentional about their food, fruits and vegetables choice because what they eat can make or unmake them. Your health is your wealth hence do not eat just anything. Eat Green Label fruits and vegetables.”
consumer protection excellence
Ghana Customer Service Development Initiative (GCSD) and the Centre for Consumer Affairs (CFCA) honoured Green Label, a leading fruits and vegetables certification non-profit organization for its commitment to consumer satisfaction, safety and protection standards.
Presenting the customer service excellence awards to Green Label in Accra, the Executive Director of GCSD, Mr Hector Wulfff said, “one way of improving consumer satisfaction, safety and protection is to identify, acknowledge, commend and promote the activities of individuals and corporates adhering to food safety standards in various markets. By doing so, consumers, regulators, policy makers and the general public get to know those organizations taking deliberate actions to promote food safety and healthy living.”
Receiving the award on behalf of Green Label Ghana Foundation, Madam Catherine Krobo Edusei, the Deputy Board Chair and Mr Anthony Tamakloe, the Executive Secretary expressed their appreciation for the honour bestowed on Green Label Foundation and its management and assured the GCSD of their commitment to even do more to enhance consumer satisfaction and protection.
According to Mr. Tamakloe, Green Label is focused on environmentally sustainable, quality and food safety practices along the fruits and vegetables value chain.
“We dedicate this award to all our partners, the Ministry of Food and Agriculture, Ghana Standards Authority, Food and Drugs Authority, International Development Partners like the HortiFresh WA Project and all value chain actors that support our work.”
He advised fruit and vegetable farmers across the country to seek training and certification on the Green Label that enables them to produce at a standard that is comparable to those accepted in the international markets.”
“Supermarkets, hotels and shops should also choose Green Label fruits and vegetables for their customers because they are the most wholesome on the Ghanaian market,” he said.
