FBNBank has officially opened for business its newest branch situated at Abossey Okai, within the spare-parts enclave, and is set to meet the banking needs of Small and Medium Enterprises (SMEs) and residents within the area.
The FBNBank Abossey Okai Branch – 23rd in the bank’s Ghana network – is a specially-positioned SME touchpoint and will offer retail and commercial banking services to the its clients and customers as well as prospects in the immediate environs. In addition to its exciting external design, the FBNBank Abossey Okai Branch has a very customer-friendly interior that is ergonomically set-out to enhance customer interaction and experience. Customers and visitors to FBNBank’s Abossey Okai Branch will have all-time access to their funds – through use of the ATM provided as well as the bank’s excellent range of services, available digitally and also in-branch.
Commenting on the branch-opening, Mr. William Amon Neequaye, Head of Commercial Banking at FBNBank said: “Our agenda is to contribute in very significant ways toward Ghana’s development, and we reckon we can do this by supporting SMEs who are described as the engine of growth of economies. Our selection of the Abossey Okai Spare Parts enclave for a branch is a confirmation of our belief that the SMEs play a great role in Ghana’s drive toward economic growth.
“Through our products and services, we aim to attend to the needs of SMEs, traders and personal account holders by always delivering the gold standard of value and excellence that our brand is known for. Our staff are primed to offer the best service and are passionate about engaging our customers. As always, we will place customers at the heart of what we do, and we will work together with them to achieve success.”
In very recent times, FBNBank has invested in extending services to its customers and clients. This has been done through a combination of new branches, alternate channels and unique product offerings. SME and retail customers in particular can enjoy products like the FBNBank First Trader Solution; Temporary Overdraft; Auto Loan and Personal Loan. These products are available in all the bank’s branches.
Commenting, Mr. Victor Yaw Asante, Managing Director/CEO of FBNBank said: “We remain focused on keeping our customers and other stakeholders at the heart of what we do. This is one of the reasons for ensuring that our actions deliver multiple benefits. By opening a branch in Abossey Okai, we have moved closer to one of our key segments, SMEs; extended our network for all clients and customers; contributed to the effort of make banking services accessible for all Ghanaians; and positioned ourselves to be able to support Ghanaian businesses. As a regional banking brand with a rich pedigree stretching over 127 years, we are leveraging our experience to the benefit of our customers, clients and Ghana. Placing a branch in Abossey Okai is a great step forward in increasing our contribution on several fronts, and we are pleased with our efforts”.
FBNBank Ghana is a member of the First Bank of Nigeria Limited Group, which is renowned for its great customer service and general stakeholder engagement garnered over its 127 years of operation. FBNBank Ghana has 23 branches and two agencies across the country, with almost 500 staff. FBNBank offers universal banking services to individuals and businesses in Ghana.
