GLICO General Insurance Company Limited, a leading non-life Insurer in Ghana, has officially launched twin innovations: The GLICO Motor club and The GLICO Homeowners club. The event, which also saw the outdooring of its WhatsApp business solution, took place at the company’s plush Swissport office within the Ghana Airport Cargo Centre, on Friday the 31st of December, 2021.
Speaking to some key representatives from the insurance fraternity namely GIA and IBAG, who were present at the launch, there was a lot of praise for the GLICO General team. They also affirmed that this was the way to go as far great customer engagement with the insurance industry is concerned.
In her welcome address, Mrs Angela Asante, the Head of National Sales mentioned that the launch of the Motor and Homeowners club was a dream come true for the team and a big deal for the teaming for customers.
Speaking on the working of the both clubs, Mr Charles Graham-Mensah, Chief Business Development Officer explained that this was a collaborative arrangement with GLICO Healthcare and were targeted at loyal customers and prestige INDIVIDUAL CLIENTS who purchase comprehensive Motor and Homeowners Insurance respectively. Individuals qualify to be a part of the club with minimum premium of GHC 2,000 for Motor Comprehensive holders and GHC 500 for comprehensive home insurance policy holders.
The main benefits of club membership include
– free virtual medical consultation,
– discounted medical services including ambulance,
– delivery of prescribed medicines and medical laboratory services as well as branded souvenirs.
Membership of the motor club also entitled a customer to subsidized roadside assistance and free vehicle diagnostics checks from GLICO General’s approved repairers.
In a brief address made by the Managing Director for GLICO General, Mr Andrew Achampong-Kyei, he touted the company’s customer centric tradition which has enabled the team provide customised solutions to their customers over the years. He touched on the claim payment ability of the company, indicating that GLICO General had paid in excess of GHC30 Million in claims in 2021. He gave the firm assurance to all stakeholders that the company was very ready for the National Insurance Commission’s full implementation of the new capital regime for all insurance Companies come January 2022.
He highlighted how technology has been hallmark of the company and expressed excitement about the launch of the online platforms, referencing the WhatsApp Business and web portal that give cherished customers the convenience of buying policies in a matter of clicks. He encouraged guests to have a conversation with the Cushioned Man on 0242426193.
At high point of the event was the unveiling of the award-winning gospel musician, Joseph Oscar Mettle as the face of the Motor club and Nadia Buari, a celebrated movie actress, as the face of the Homeowners club by Mr. Edward Forkuo Kyei, the Group CEO for GLICO
The Special Guest of Honour, Mr Shaibu Ali listed two key things that insurance companies need to do to be successful which were innovation and digitization for which he applauded GLICO General and assured the company of his support.