SMT Ghana –providing powerful solutions with customer-focus

In this interview with SMT Ghana, the company talks about its range of advanced products, services and solutions for the transport and infrastructure sectors of the country. The company is strategically located in four cities, with presence in Tamale, Tarkwa, Kumasi and Accra.

SMT Ghana is a member of the SMT Group with presence in Europe and over 20 African countries. This has been further reinforced by the operational agility of its dedicated sales and service network.

B&FT: What products and services do you provide?

SMT Ghana: We are distributors of Volvo Construction Equipment and Volvo Trucks, and a premium distributor and after-sales partner for the equipment and transport industry. At SMT, we place our customers at the heart of everything we do; building long-term partnerships that you can rely on to support your growth.

We are into creating sustainable and integrated solutions for the heavy-equipment and transport industries across Europe and Africa. We are focused on growing through continued investment in our infrastructure, our network and brands. Being an integral part of the local community is a key part of our strategy, supporting our commercial operations in each market.

We are the leading provider of buses, coaches, mini-buses, and a range of premium trucks which deliver productivity and profitability for our clients.

With our materials, handling solutions, mobile loader-cranes and lifting equipment, we help to manage the health and environmental implications of waste; as well as maximising the opportunities of recycling – turning waste into a valuable resource.

We supply engines and diesel generating sets from 13kva to 10,000kva, with customised packages which include soundproof, weatherproof and all related acoustical treatments and accessories, switchgear and synchronising panels, powering your every need.

B&FT: Tell us more about your brand?

SMT Ghana: Our after-sales network provides an efficient response that gets your equipment back up and running as quickly as possible. SMT Ghana orders kits for maintenance, reconditioning and basic repairs. These three after-sales kits represent the fastest and smartest solution as they contain only the parts strictly necessary. No more. No less.

Also, we only supply genuine parts – which allows you to extend maintenance intervals and significantly reduce the risk of downtime on your equipment. With 85% global parts availability, SMT’s large network and extensive logistics experience guarantees the availability of genuine parts and accessories, anytime and anywhere.

As authorised repairers, we know our products down to the smallest detail; and we continually update our knowledge through training, research and development. Our workshops are fully-equipped with the latest manufacturer’s diagnostic systems and all the specific tools required for maintenance and repair of the products we sell.

From a single truck to a large fleet, our asset management specialists can order a range of tailored packages which support your operation. Our customer-focused team works with you to understand your business needs, your constraints and your goals to frame the appropriate finance arrangement for you.

SMT Ghana has established a strong network of professional financing partners with the required expertise and resources to ensure security of funds and achieve business goals.

Reliable and ready for hard work, SMT Ghana delivers a tailor-made solution – featuring rugged construction trucks to construction equipment which excel in arduous environments, such as backhoes loaders, compact excavators, wheeled loaders, demolition equipment and pipe-layers.

B&FT: Who are your business partners?

SMT Ghana: We deal with a number of companies, but our core partners include Volvo, Sennebogen, Dressta, SDLG, Dongfeng and Volare, among others.

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