Customers across seven regions in the country have benefited from gifts of appreciation from the ‘Aseda tour’ embarked on by Total Petroleum Ghana, a leading Oil Marketing Company in the country.
Speaking at the closing event on 21st December 2017, The Sales and Marketing Manager, Mr. Abdul-Rahim Siddique stated the purpose of the ten-day tour as a means of showing appreciation to customers for their trust in the Total Brand throughout the year.
He explained that the year had been significant following the launch of TOTAL EXCELLIUM range of fuels and the introduction of the B2C TOTAL CARD in 2016. ‘TOTAL EXCELLIUM is already a year old in Ghana and it has proven its effective cleaning capacity, ensuring less fuel consumption and boosting of engine performance’.
He added that the company’s value of each customer propels it to continuously introduce innovative products with the satisfaction of the customer in mind. ‘One of the products that have delighted our customers is the ‘TOTAL CARD, a fuel card for our customers to make cashless transactions and to better monitor and optimize their fuel consumption’. This he said is accessible at many of the company’s service stations nationwide.
Stephen Appiah, the company’s Brand Ambassador, who was present at the event, commended Total Petroleum Ghana for placing customers at the core of its operations. He mentioned Total as a top quality brand hence his association and support of its products particularly TOTAL EXCELLIUM and TOTAL CARD. ‘As a footballer excellence is paramount and I noticed that Total possesses that.’
He also commended the company for other social initiatives they undertake to impact the lives of Ghanaians citing the Total StartUpper Challenge for young Ghanaian entrepreneurs as an example. He noted that ‘TOTAL CARD is free of charge and one gains bonuses each time they load money onto the card; It is therefore of benefit to the customer. Your money is safe and should you lose your card, Total will replace it with the value still intact.’
As a message to customers this festive season, Mr. Abdul-Rahim Siddique encouraged customers to consider the performance of their vehicle through the long and short distance trips. He advised customers to give their vehicles and motorbikes a better performance and reduce the poisonous emissions from their cars by using TOTAL EXCELLIUM and also make payments with the TOTAL CARD to keep their money secure and manage spending.
Recognitions
Total Petroleum Ghana, this year, was adjudged Brand of the Year at the Ghana Oil and Gas Awards (GOGA), Best Customer Service and Best Brand in Environment and Safety at the Chamber of Petroleum Consumer Ghana (COPEC) Awards and was recognised as the Overall Best Quality Company at the AGI Industry and Quality Awards.
