Two hospitals, one budget: why leadership decides citizen experience

Ghana’s perennial urban and coastal flooding challenges—most visible within the heavily burdened Odaw River Basin in Accra, the Korle Lagoon, and the volatile coastal stretches from Keta to Elmina—demand a fundamental paradigm shift.

Across the first two articles in this series, we built a foundation.

Every public infrastructure tender in Ghana ends with the same implicit question: who offered the lowest price?

Imagine running a business that speaks fluent English, only to discover that your three most important partners each insist on being addressed in a language you have never learned.

For much of the past decade, fraud risk in Ghana’s financial system was primarily a banking-sector story — ATM skimming, cheque fraud, cash suppression by tellers, and the occasional cyber intrusion. That story has changed.

I must say I was particularly impressed when I saw that my bankers had installed a technology that allowed customers to get a queue number without any human intervention.

Some men build institutions. Others build the people who go on to build institutions.

A few weeks ago, I ran into a former student of mine at a fuel station in Accra.