Service and Experience with J. N. Halm: Customer-to-Customer misbehaviour
…when interactions between customers goes south
I still remember the incident as if it was yesterday. I just happened to have opened my blinds to look out of the window when I saw the commotion in the car park.
0 views
Related Coverage: Features
Features
ICT Insight with Institute of ICT Professionals: The Sherrif Security Indicator v7.26
The Sherrif Security Indicator (TSSI) is an annual online survey conducted to commemorate Cyber Security Awareness Month. TSSI surveys the security concerns of people living in Ghana. This is the seventh edition.
Features
The Business Strategy Analyst with Jules Nartey-Tokoli: The Human Mind and the Examination Question (IV)
The deeper problem: one examination cannot tell the whole story. An examination is an instrument of measurement.
Features
“Follow Ghana’s steps”: The IMF’s verdict on a remarkable economic turnaround
Three years after entering an IMF programme amid one of its deepest economic crises in decades, Ghana is being cited by the Fund as an example for other countries facing similar difficulties.
Features
Before you send that MoMo payment, who checks the seller?
Most of us know the routine. You see a dress, a phone or a bag of rice on Instagram, TikTok or a WhatsApp status. You send a message. The seller replies quickly and politely, sends a few more photos and gives you a Mobile Money number. You pay. Then you wait.
Features
Personal Branding with Bernard Kelvin Clive: The Age of Disruption
We are living in an interesting period in human history. Almost everyone has something to say, something to sell, something to show, or something to share.
Features
Embracing AI with Dr. Gillian Hammah: Equipping Ghana’s youth to build with AI Part 1: From copying to creating with AI
This summer, my daughter interned with me. Before then, her relationship with Artificial Intelligence (AI) looked like that of most teenagers I know. She used it to help with schoolwork, to look things up, and for the occasional bit of random browsing. Useful, certainly. But passive.
Features
HR Frontiers With Senyo M. Adjabeng: Negligent retention and the rights of employees
The modern employment relationship is built on a foundation of mutual obligations that extend far beyond the simple exchange of labour for wages.
Features
Shaping Legal Minds and Advocating for Environmental Justice with Edna Obiri: Solar agriculture in Malawi
Across Sub-Saharan Africa, smallholder agriculture stands at a critical intersection.
Comment guidelines
Please keep comments respectful. Use plain English for our global readership and avoid using phrasing that could be misinterpreted as offensive. By commenting, you agree to abide by our community guidelines and these terms and conditions. We encourage you to report inappropriate comments.
No comments yet. Be the first to share your thoughts.