The Citizen Experience Corner with Dr Julius Debrah and Professor Robert E. Hinson: Citizen experience and customer service: Disentangling and reconstructing
Features

The Citizen Experience Corner with Dr Julius Debrah and Professor Robert E. Hinson: Citizen experience and customer service: Disentangling and reconstructing

Published 4 hours ago14 min read

There is a tendency across the public sector in Africa to borrow the language of customer experience.

Published by Francis Buetey
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