NSS out with Phase II of Biometric Identity Verification Project


The Ghana National Service Scheme (NSS) has announced the commencement of the implementation of its second phase of biometric verification deployment into its operations.

Over the past four years, the NSS has embarked on digital transformation journey, successfully digitising seventeen key processes aimed at enhancing operational efficiency and staff productivity.

This process of digital transformation was highly commended by the Vice President, Alhaji Dr. Mahamudu Bawumia, when he paid a working visit to the headquarters of the NSS in Accra last year.

A notable highlight of this journey has been the successful implementation of Biometric Identity Verification across all sixteen regions during the 2021/2022 deployment season.

Achievements of Phase I

Leveraging the Ghana Card, this initiative has been a resounding success, preventing over fourteen thousand (14,000) fraudulent attempts and projecting savings of approximately twenty million dollars (US$20,000,000) for the Ghanaian Government. The impact on fraud prevention and operational efficiency has been substantial, reinforcing NSS’s commitment to upholding the highest standards of integrity and fiscal responsibility.

Looking ahead to Phase II

NSS has unveiled Phase II of this groundbreaking project, which aims at expanding the coverage of the biometric service from eighty-five (85) locations to an extensive three hundred and forty-five (345) locations nationwide. This expansion not only strengthens the scheme’s fiscal position, but also anticipates additional savings on its nominal monthly payroll.

This is aimed at putting in measures to weed out fraudsters and their unscrupulous activities that undermine the scheme’s efforts at providing clean and decent services to both the public and private sectors of the country’s economy.

The Executive Director of the scheme, Osei Assibey Antwi, said: “The success of our collaboration with our technology partners in Phase I has demonstrated the power of digital solutions in safeguarding NSS operations. As we embark on Phase II, we are poised to further fortify our stance against fraud and elevate operational efficiency to new heights. This initiative is not just a technological upgrade; it is a strategic investment in the future of NSS digitalisation”.

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