“A brand is defined by the customer’s experience. The experience is delivered by the employees” ….. Shep Hyken
Last week, I highlighted a series of concerns currently being expressed among some bank staff working in the digital banking era. Their concerns mostly harbour around the positive but intrusive 4th Industrial...
By Dr. Richmond ATUAHENE
Abstract
The present paper examines the issue of the current Ghana’s public debt crisis, its underlying causes and lessons for the present and the future. After providing a historical discussion, we show that the austerity of the last four years has been unsuccessful in stabilizing the debt...
By Constance GBEDZO
The internet has changed the relationship between consumers and physical money, and whittled down the importance of trading with physical money. Ghana is shifting from the internet economy to a Digital Consumer Economy. There is need to simplify people’s daily lives. Client’s personal behavior is being virtualized...
As the world continues to strive for a more environmentally sustainable future by understanding climate change and developing ways to mitigate its adverse effects, the energy sector has been playing a crucial role in these conversations.
Specifically, the renewable energy sector has been determined to be a vital solution as...
By Bernard L. TETTEH-DUMANYA (Dr)
The discourse surrounding the 24-hour economic concept in Ghana, often mired in political rhetoric, tends to dismiss its potential, yet I find this perspective rather amusing. As I have delineated the various dimensions through which we could operationalize the 24-hour economy, it becomes evident that...
By Jane KABUBO-MARIARA
Despite the progress made toward gender equality over the past century, women worldwide still lag behind men in pay and job quality.
The global labor-force participation rate for women is just 53%, compared to 80% for men. This is not due to a lack of will or effort....
By Samuel Owusu-Aduomi
The modern workplace should foster development, creativity, and cooperation. But there's a dark cloud that frequently hides in the shadows of business hallways: workplace bullying. This sneaky problem erodes the basis of a healthy work environment, impairs employee well-being, and impedes productivity. In this feature article, we...
In the annals of history, Julius Caesar's use of a simple yet effective cipher to protect messages of military significance stands out as an early testament to the importance of secure communication.
Today, as we navigate the complex digital landscape, the principles underlying Caesar's cipher find renewed relevance in the...
“Those who trade their swords for plows, will plow for those with swords.” – African proverb
Norms have it that our lives should live inside the life of the world. They grant almost all of us the dignity of a singular experience in a life-stage marked by emotional cultural rules...
