…it is a small world indeed This article is being featured again after a few years of publication. It is still relevant because I have been reflecting on some life events which shows that it is indeed a small world. Since risk is encountered in every sphere of our lives, its...
“It is not the absence of risk that determines a program’s success but the manner in which risk is identified and managed” Dear readers, last week, I looked at the need to get the image of the risk personnel rebranded. I always observe the usual banter between the compliance/risk staff,...
“Strength lies in differences, not in similarities”…...Stephen Covey Hello Readers, for the past two weeks, my risk binoculars has zoomed in on the beautiful and modern banking hall designs. These new designs are in line with the Central Bank’s cashlite policy of encouraging the use of more electronic-based transactions....
Winners never quit, and Quitters never win Quickening the Pace of Digital Banking Last week we examined some critical training needs that financial institutions can help bridge the gap to ensure their staff fit well into the digital banking era.  In the advisory role that the few branch staff left...
Last week, I highlighted a series of concerns currently being expressed among some bank staff working in the digital banking era. Their concerns mostly harbour around the positive but intrusive 4th Industrial Revolution where most transactions are powered by artificial intelligence, and the power of collaboration with fin-techs is...
"Remember that failure is an event, not a person." - Zig Ziglar This is what one expert says which proves my firm belief that working with ethics is the true pillar of banking success: The four pillars of ethics in banking It is evident that ethics in banking is of supreme...
(recruitment and induction) “It is only as we develop others that we permanently succeed” Dear readers, last week I refreshed the topic of preventing internal fraud in banks through effective induction programmes for new entrants. In addition, there is a need for existing staff to be refreshed regularly while coaching and...
Last week, I created an awareness of the need for banks as corporate bodies as well as individual bankers to pay closer attention to the paradigm shift in banking and have a serious change of mindset, as a pre-requisite to moving on. This period of self-reflection is to identify best...
“There is going to be digitization of the workforce in a way we have never seen before. In 10 years, probably less, we will have substantially fewer employees, and the ones we do have will be significantly different from what we have now”.—Director, Bank Governance Leadership Network, This...