HFC Bank Ghana, a subsidiary of Republic Financial Holdings Limited, has been recognised as the Best Pension Custodian Bank at the Ghana Accountancy & Finance Awards held on the 3rd of November 2017, at the Movenpick Ambassador Hotel, Accra.
The award is in recognition of the bank’s enormous contributions in Custody Services, including Trade Settlements, investments collections, cash collection services, detailed valuation reporting, and twenty-four hours turnaround time of customer complaints and enquiries.
Commenting on the recognition, Acting Managing Director of HFC Bank Ghana Mr. Anthony Jordan said that the bank appreciates the delicate nature of pensions business, and has as such invested heavily in state of the art IT infrastructure to help run its Custody operations.
Mr. Jordan also believes that beyond the state of the art infrastructure, the professional, tailor-made and unparalleled customer service offered by the Custody Services department contributed to the bank’s recognition.
He therefore took the opportunity to recognise the work by the Custody Services Unit led by Elias Augustine Dey. “Since setup of the Custody Services Unit five years ago, the team has worked very hard to significantly grow their assets base to become a leading investment and pension custodian in Ghana, serving Blue-Chip companies in the country,’’ he noted. The acting-Managing Director thanked the individual and institutional customers for their continuous trust and custodial relationship with the bank.
HFC Bank is the most diversified bank in the country, with services ranging from Retail Banking, Mortgage Banking, Commercial Banking, Corporate Banking, Investment Banking, Custody Services, Brokerage and Microfinance. HFC Bank, as one of the leading mortgage service providers in the country, is also leading the way in providing pension-backed mortgages to meet the burgeoning demand for mortgages within the pension space.
HFC Custody Services was set up in 2012 under the Ghana Stock Exchange and also licenced by the National Pension and Regulatory Authority as Pension Custodial Services. Over the last five years, the Custody Services Unit has grown to become a leading investment and pension custodian in Ghana – serving some of the country’s Blue-Chip companies and a number of leading Public Institutions.