Glovo, one of the world’s leading multi-category delivery players, has launched its operations in Ghana to provide on-demand service of pick-up and delivery with a starting price of GH¢2.
The multi-category delivery start-up entered Africa in 2018 and is currently present in four countries on the continent – Uganda, Kenya, Ivory Coast and Morocco.
Glovo aims to make the lives of Ghanaians easier by providing access to convenient delivery services in Accra from local restaurants, stores, supermarkets and businesses in the city.
Through the Glovo app, users can simply log-on and order food, groceries and drinks; or they can send a courier to pick up items they need. The app also has a special feature known as the ‘anything’ category, which allows consumers to order whatever they want from restaurants, grocery chains, pharmacies and retail stores.
Pearlyn Budu, General Manager for Glovo Ghana said: “We are excited about launching in Ghana. We are bringing a brand new service to Accra that will make convenience a few clicks away. At this time, when it is essential for us to stay at home where necessary, our service will be a great way to get all the things you need without leaving your home or office. We are confident that Ghanaians will love Glovo.
“This service will be a huge asset to business owners. In a city like Accra where traffic is a huge challenge, we have brought convenience and affordability to all residents. There is also a large segment of the population using apps to move around or order goods for delivery. Glovo provides a new opportunity to introduce a fresh new service with low prices and amazing user experience.”
She explained that Glovo doesn’t just specialise in food delivery. “We give you access to any form of delivery you need, including grocery shopping. We are bringing convenience on delivery and pick up. Our service is very much oriented to customer satisfaction”.
Madam Budu assured that workers from Glovo are trained bi-weekly on safety precautions, including adhering to all COVID-19 protocols. She also assured that Glovo has a team of professional customer-assistants on standby who take in complaints and feedback, as well as assisting with any challenges customers may face.
All new customers and vendors are entitled to a GH¢20,00 discount on their first two orders by using the promo code ‘Hello Accra’.
Founded in 2015, the Spanish company is seeking to bring affordability, convenience and comfort to the world with operations in over 20 countries and over 140 cities. Its expansion into Ghana will make it the second market in West Africa and the fifth African country where the firm has established operations.
