FBNBank continues to offer full branch service

FBNBank Ghana Limited has assured the public that notwithstanding the outbreak of COVID-19 – as a result of which movement has been restricted in parts of the country, all its branches remain open to provide services.

According to a statement on its website, the bank noted that: “Following government’s enhanced response in the fight against spread of COVID-19, FBNBank Ghana in putting customers first will continue to offer a full range of banking services at all the bank’s branches from 9am to 3pm on weekdays to serve customers”.

The statement added that there will be Saturday banking for branches which open on Saturdays from 10am to 2pm, while its two agencies at Diamond House, PMMC, and Kasoa will be closed. Even so, customers desiring to do transactions can use FBNBank Ghana’s digital channels like its ATMs, Quick Banking *894#, FBN Mobile and Online Banking channels.

“We have implemented all necessary health and safety measures across these branches to keep you safe at all our locations,” the statement read.

In keeping with observing social distancing in the fight against spread of COVID-19, the bank has implemented a business continuity plan that require 50% of staff work from home.

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