The 2020 HR Professionals Brunch has been held in Accra. It was under the theme ‘Strategic Workplace Transformation’ and it attracted Senior HR practitioners from different institutions across the various sectors of the economy.
The forum, which was organized by Keeping “U” Simply Intact Consulting Limited (KUSI) Consulting – a Human Resource (HR) and Marketing Consulting Company in Ghana, presented HR practitioners in the country an opportunity to come together and deliberate on the challenges, opportunities and way forward for the profession, as well as how best to improve employee relationships in firms.
Managing Director of KUSI Consulting, Ms. Rita Kusi, explained that the event was birthed to bring HR Practitioners from different areas of the economy, be it public or private, under one roof to connect and establish a network of industry professionals.
At this year’s event, the Employee Relations Manager of Gold Fields West Africa, Mr Alex Obu-Simpson, hailed the mining company’s robust employee engagement strategy, which ensures that the voice of every employee is heard.
Speaking on behalf of the Vice President and Head of HR for Gold Fields West Africa, Mr Francis Eduku, Mr Obu-Simpson noted that the company has adopted a number of employee relations practices to encourage communication.
Some of these include the “EVP Road Show”, “Speak to the GM” and “HoDs Walkabout”. The company has also adopted the HR Business Partner model, by assigning HR personnel to each department. This, he said, had encouraged employees to speak out about their concerns, which are promptly addressed by management.
He added that a recent employee relations survey conducted achieved a 92% response rate, which was an indication of employees’ trust in management to address their concerns.
According to Mr Obu-Simpson, by encouraging employees to speak up and giving them the platform to do so, the company is establishing mutual trust and acceptance between employees and management. These best practices, he intimated, ensure that employees are better engaged, so that they will be physically, emotionally and cognitively committed towards the achievement of the company’s strategic objectives.
“Employee engagement requires a conscious effort, and key factors come into play to make the engagement effective”.
On the part of the Director of Human Resource of Universal Merchant Bank (UMB), Mrs. Akwelley A. Kwakyi, while speaking on the topic ‘Excellence in Human Capital’, stated that it is always important for HR Practitioners to do an analysis of their organisation to determine the best possible ways of developing their staff.
The analysis, she pointed out, could include the skills, operational and return on investment analysis of their staff; adding that “this will ensure that you get whatever it is that you want from training your staff”.
Also present was the Human Resource Executive for MTN Ghana, Mrs. Amma Benneh-Amponsah, who took the participants through some of the innovations her company has introduced to enhance an agile work culture.
Further mentioning the use of digital tools to decentralise training of their staff in the various MTN offices across the country.