First Express Bosch Car Service launched in West and Central Africa

Bosch Car Service, one of the largest independent workshop chains worldwide, has opened its first Express Car Service in Legon, Accra.

The Express Legon Bosch Car Service is the first to be opened in West and Central Africa.

The new car service is offering special discounts on all its services and on Bosch spare-parts.

Speaking at the launch, Business Development Officer of the company, Mr. Rashid Sowah, said the Express Bosch Car Service is a newly-designed African Concept from Bosch for the sub-region. It was set up as a ‘fast food concept’ after a careful study in the market to take care of everything in vehicle repairs.

“Africa has a very heterogonous workshop market, and due to the high cost of vehicle repair in the informal sector the majority of mobility users are forced to use the cheaper informal workshops,” he said.

“The AA team in Africa realised that there was no professional workshop that does all these services under one roof, and so decided to step into this market segment to offer a quick service solution that is positioned strategically between the formal and informal workshop segments,” he added.

Mr. Sowah said the innovative EBCS concept steers toward a fast-fit concept focusing on services that answer to market demand.

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He further stated that this newly-developed innovative concept is tailored to suit the African region in am uncovered market segment.

“Each EBCS is linked to a Master Bosch Car Service to which it can refer major services and more complicated vehicle repairs,” he said

He also said the service has specially-trained service attendants who understand the business, and are therefore going to ensure that customers feel satisfied.

He explained that reliability, safety and trust will be the hallmark of the newly-opened service station.

The EBCS concept is in its pilot-phase in selected countries, which are Ghana, Nigeria and Egypt. The service offering typically includes basic diagnostics, oil/filter changes, brake-pads, brake fluid, spark-plugs, bulbs, battery and wiper blades replacement, and air-conditioning (AC) services.

Express Bosch car service assures not only standardised processes in vehicle repairs, service and use of advanced diagnostic equipment, but also genuine Bosch auto-parts for your vehicle that keep it running like new year after year.

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