Mobile telecommunication network MTN Ghana is set to empower 100 persons with disability to run their own Mobile Money (MoMo) business as it marks its 10th anniversary celebration.
General Manger of Financial Services-MTN, Eli Hini, said the 100 persons will go through the necessary training to becoming MoMo agents as well as be given GH¢4,000 seed money to start their own MoMo business.
The move, according to Mr. Hini, is to provide an avenue of income for them; and those who manage it well will have their own stories to tell on how MoMo has transformed their lives.
He pointed out that the world today has become fast-paced due to the technological advancements taking place globally, and that MoMo has come to make life simple and comfortable for most people – and has impacted millions of Ghanaians across the country.
The beginning of MoMo saw quite a number of challenges simply because people were not familiar with the processes and benefits. For that reason, MTN had to use several approaches to get users and potential users to first understand the service and how to use it effectively.
“What was to become a service for everyday consumption had to be nurtured gradually because of the difficult beginnings. Once we got over the bump of lack of familiarity, we made a lot of progress and today here we are,” he added.
According to him, there are six major categories of financial transactions on the MoMo platform under which there are various services. Currently, MTN is into partnership with Visa, Google, Western Union and Mastercard.
Beyond financial inclusion, the introduction of MoMo into the Ghanaian payment space has served as an avenue of employment for thousands of people nationwide.
“While we celebrate the achievements made over the past decade, we do not lose sight of the obstacles we encounter in the Mobile Money sector. As we continue to work hard, there are still concerns about fraud activities. We continue to call on everyone to constantly to educate family and friends to be extra vigilant in protecting their Mobile Money wallets,” he noted.
Speaking at the launch of 10th anniversary celebrations, Public Relations Officer (PRO) of the Western Regional Police Command, DSP Olivia Ewurabena Adiku, said the volume of complaints reaching them indicates that most agents of MoMo face a lot of challenges in their day to day activities.
According to her, technology now plays an integral part in the lives of humans, and it is very important for individuals to be extra careful while receiving phone calls – particularly relating to MoMo.
She advises individuals never to give out their PIN code to anyone when using their MoMo.
“Do not give your PIN code to the agents or anyone when transacting business; visit the MTN office when you have any challenge, your security is very important,” she added.