As part of efforts to improve efficiency and enhance service delivery in the public sector, the Multimedia Group in partnership with the Knowledge Kinetics organisation – a non-profit organisation – has launched the Knowledge Ghana project (KGP).
The project is aimed at transitioning Ghana to an information-rich society as well as localising the knowledge economy agenda.
Speaking at the launch, Chief Executive Officer of 2KO Mr. Edwin Acheampong said: “The Knowledge Ghana project is to help public sector organisations improve their business processes, procedures and internal efficiency. To support regulatory agencies and utility companies attend to issues of public concern timeously to save scarce resources and human life”.
He added that the project will introduce internal service standards to guide business processes and procedures through the help of questionnaires as well as a knowledge app.
“We are introducing a knowledge app known as know app, which will help with exploring and exploiting knowledge to standardise communication and corporate culture as well as connect public sector organisations to global best practices and knowledge resources,” he said.
Mr. Acheampong further explained that KGP will collate and make available to the public the service standards of all MDAs and MMDAs, whereby the public sector will be persuaded to compensate customers who are not serviced within the service delivery period.
Also speaking at the event, Managing Partner of Otabil and Associates, Mr. Samuel Otabil, explained that the KGP is timely as there are many people in the public sector who are overdue for retirement but are refusing to let go of their positions for the young one to take over.
“There are many people who are still at their duty-post either by contract or age-reduction simply because they do not want to let go of their positions and the knowledge they have. With Knowledge Ghana there is going to be knowledge management skills enhancement, so that when old people are retiring the young ones can take over from them without any struggle,” he said.
Knowledge Kinetics Organisation is a non-profit organisation founded in 2016 with the aim of moving the nation from a material labour-focused economy to a knowledge and information-based economy. Its main focus is on bridging the gap between the knowledgeable populace and those yet to catch up on global happenings.