Ethiopian Airlines Group has finalized all preparations to launch a thrice weekly flights to Houston, Texas as of December 16, 2019.
Houston is the fourth most populous city in the United States and the world’s largest concentration of healthcare and research institutions as well as NASA’s Johnson Space Center, where the Mission Control Center is located.
The new Houston flights will be operated via Ethiopian West African Hub in Lomé, Togo, and will facilitate the travel of the large African community in the Houston area as well as the oil and gas industry and other companies doing business in the region.
Group CEO of Ethiopian Airlines, Mr. Tewolde GebreMariam, said: “The U.S. is among our most important markets owing to the presence of a large African community and growing investment, trade and tourism relations with Africa. Our new route structure with additional frequencies to multiple gateways and the opening of new route to Houston are aimed at responding to the market demand and availing the best possible connectivity between the USA and over 60 African destinations.
The new flights will provide the only direct and most efficient connections between Houston and West Africa. Onboard our flights, our customers will continue to enjoy our premium and award-winning service on the most technologically advanced commercial aircraft, the Boeing 787. In line with our Vision 2025 strategic roadmap, we will keep on expanding our U.S. and African network so as to facilitate people-to-people ties and the flow of investment, trade and tourism.”
Africa’s leading carrier, Ethiopian Airlines, has been expanding its international destinations which have now reached 125. Marseille, Garowe and Beira are the new international destinations launched recently.
‘Feel Addis’ digitized transit package launched
In a related development, passengers flying Ethiopian with layover between 8 and 24 hours in Addis Ababa are set to have their end-to-end layover experience transformed in a whole new way with the launch of the airline’s digitized transit package dubbed Feel Addis.
The enhanced service brings convenience to passengers’ fingertips allowing them to get their hotel voucher and transit visa card with their mobile devices.
“As an airline continuously adapting our services to the evolving needs and expectations of passengers, we always look for opportunities to enhance passengers’ end-to-end travel experience as they fly Ethiopian,” said Mr. Tewolde GebreMariam, Group CEO of Ethiopian Airlines.
“Our digitized layover package, Feel Addis, is unveiled with customers’ convenience in mind. Thanks to the enhanced service, we have digitized all customer touchpoints avoiding the need to contact airport agents to process hotel voucher and transit visa of passengers with a layover of 8 hours or more in Addis Ababa. The launch of Feel Addis is also part of our efforts to further boost Addis Ababa’s stature as a preferred transit hub into and out of Africa by facilitating seamless end-to-end experience for the travelling public,” he added.
What passengers need to do to enjoy Feel Addis is, enter their booking code on ‘Feel Addis’ tab option to check eligibility through Ethiopian Mobile App after they are done with check-in. Once they check their eligibility for the service, passengers are required to enter their email address in the app and hit the ‘Get Voucher’ button at the bottom of their screen. They will then get their hotel name with all services on offer; the boarding time for their next flight from Addis; pick-up time from their hotel to the airport; and their visa.
It is to be recalled that Ethiopian has been taking different measures to enhance the transit experience of passengers including the launch of free transit tour of Addis back in January. Passengers can download Ethiopian Mobile App: Play Store: http://bit.ly/2lOzNJk App Store: https://apple.co/2lTGBFq