Ecobank has been adjudged the Best Retail Bank in Africa 2019 at the prestigious African Banker Awards held recently in Malabo in Equatorial Guinea and was also nominated for African Bank of the Year Award.
The judges were especially impressed by how Ecobank’s state-of-the-art products, services, functionality, and constant innovations provide all time convenience.
Additionally, the bank offers accessibility and affordability to meet the evolving needs and expectations of its customers across 33 African countries, whilst also successfully driving financial inclusion.
The Group CEO of Ecobank, Ade Ayeyemi in a brief remark after receiving the award said they were honored to be recognized as Africa’s Best Retail Bank. “This is a testament to the success of our digital strategy and pan-African presence as we continue to drive financial integration, inclusive banking and playing a catalytic role in the transformation of Africa,” he stressed.
According to him, the bank is constantly innovating to meet the needs of Africans, from its multi-functional Ecobank Mobile App, which has changed banking in Africa.
To Ecobank’s KYC-lite Xpress account opening for the unbanked and the under-banked, and the Rapid transfer App for cross-border remittances to Africa at minimal or no cost. Ecobank’s Xpress Point agencies further deliver face-to-face banking to thousands in local communities.
“The traditional banking model is changing and Ecobank will continue to play a pivotal and pioneering role in meeting the banking needs of millions of Africans,” he added.
The Acting Group Executive in charge of Consumer Banking, Nana Araba Abban said Ecobank is making banking accessible, convenient and affordable, and they are continuing to broaden the innovative range of best-in-class products, services and functionality to enrich the bank’s customers’ experience and stay a step ahead of their evolving needs and expectations.
“To win the prestigious ‘Best Retail Bank’ Award two years running strongly indicates that our strategy and service is working for ever-increasing numbers of sub-Saharan Africans across our pan-African footprint,” she added.
Ecobank Transnational Incorporated (‘ETI’) is the parent company of the leading independent pan-African banking group, Ecobank. It currently has a presence in 36 African countries, namely: Angola, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo (Brazzaville), Congo (Democratic Republic), Côte d’Ivoire, Equatorial Guinea, Ethiopia, and Gabon.
The rest are, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Liberia, Malawi, Mali, Mozambique, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, South Africa, South Sudan, Tanzania, Togo, Uganda, Zambia and Zimbabwe.
The Group employs over 17,000 people in 40 different countries in over 1,200 branches and offices. Ecobank is a full-service bank providing wholesale, retail, investment, and transaction banking services and products to governments, financial institutions, multinationals, international organizations, medium, small and micro businesses, and individuals.