Digital payments drive up GWCL’s revenue by 14.6% in 3 months

Ghana Water Company Limited (GWCL) has recorded a 14.6 percent increase of revenue in three months the company has said, attributing the increment to introduction of digital payments.

According to GWCL, revenue collection increased from GH¢55million to GH¢63million from February to May 2018.

GWCL’s Managing Director, Dr. Clifford A. Braimah, disclosed this in Accra at the signing of a memorandum of understanding between GWLC and GUMA Valley Water Company of Sierra Leone.

“We are taking advantage of the management tools we have put in place. Although the tools do not perform magic on their own they have to be utilised, and so the several payment points are supporting the payment of bills,” he said.

The major areas of collaboration in the MoU are: water utility management services; technical operations; water resources; asset management, production and distribution of water to customers; as well as planning, execution of water and ancillary infrastructure.

Other areas of collaboration are: commercial and customer care; IT-based solutions; emergency water supply and disaster management; performance and information systems management; services to low-income communities and human resources development.

Dr. Braimah, commenting on the collaboration, said it provides an opportunity for the two entities to share lessons and good practices to improve efficiency.

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“A lot of transformation has taken place at GWCL, and Ghanaians can testify to the improvement in water supply, quality, accessibility and service delivery.

“External bodies have also seen the good systems we have put in place, so our colleagues from Sierra Leone are here to learn from our working template,” he said.

Maada S. Kpenge, General Manager-Guma Valley Water Company (GVWC), said coverage of water supply to Freetown-Senegal is only 37 percent – a situation he attributed to technical challenges.

“Guma Valley Water Company is the company responsible for water supply in Freetown Sierra Leone and seeks to improve upon its operations with the new government’s support. So, we were looking for a country with a working template to learn from – and Ghana seems to have the best.

“We are here to learn from Ghana’s working template in terms of transferring knowledge and skills in areas of processing, procedures and training,” he said.

The collaboration is for a two-year period, during which GWCL technical staff will visit Freetown to assist, monitor and evaluate the progress of scheme-implementation and transformation.

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