Odotobri Rural Bank Limited at Jacobu in the Ashanti Region has been adjudged Rural Bank of the Year 2018.
The prestigious award was presented to the bank at the Ghana Business Awards, organised by the Ministry of Business Development and held recently at the Kempinski Gold Coast Hotel in Accra, and was in recognition of the company’s exemplary leadership in the rural banking industry.
Odotobri was also identified and nominated in other award categories, making the bank a potential winner of those categories.
The Chief Executive Officer of Odotobri Rural Bank, Mr. Siaka Baba Ahmed, says the bank is committed to service efficiency and quality as well its responsibility to impact society, particularly the communities in which it operates. According to him, these recognitions motivate the staff to intensify work-efficiency to improve upon the bank’s operational performance.
The bank’s efforts at providing convenience for its clientele through the provision of ATMs and other e-facilities seem to touch base with the target audience who clamour daily for the bank’s services – which in turn has seen the customer-base of the bank grow from 5,795 in mid-2017 to a current figure of over 10,000 users.
The bank is also on record as having used peer-reviewed information to better its lot as a bank – an exercise that has seen expansions in the bank’s outreach and customer base, and improvement in its human resource capabilities and operational performance.
Odotobri Rural Bank has shown a steady growth in share of market in the year under review, and its CSR initiatives in the education arena continue to put smiles on many faces and impact lives.
The Chief Executive Officer of the Bank, Mr. Siaka Baba Ahmed, in a brief remark after presentation of the award said he is grateful to the board and his management team as well as the entire staff, as he recognises their unique individual roles which saw the bank win this prestigious award at its maiden edition.
He finally dedicated the award to the bank’s cherished customers and all relevant stakeholders, saying their loyalty to the bank has brought them to this current enviable position.
The award scheme seeks to reward businesses which have played a defining role in moving their industry forward, and demonstrated achievements across a wide variety of domains including sustainability, operational excellence, and innovation among others.
The award scheme is a premier event in Ghana that seeks to celebrate achievement, innovation and brilliance within the business environment of Ghana.
The Awards are a benchmark of excellence for company performance despite the recurring challenges. The benchmarks for company performance are based on some key performance indicators (KPIs) to derive the standards of excellence.
Key among the standards is innovation, customer service, corporate social responsibility and competitive pricing. Companies which are weighted above the scores or survey done by organisers’ validating partner are entered into the final list.
The Awards have a range of categories suited for any successful organisation to tell their story – from large private and public companies through to thriving entrepreneurial businesses, promising start-ups and established SMEs.