Standard Chartered Bank has been named Best Consumer Digital Bank in Ghana for the seventh year in a row by the Global Finance Magazine at its Digital Banks and Innovators Awards Dinner held at the Royal Institute of British Architects in London, United Kingdom.
The event was held last month, and rewarded Standard Chartered Bank for its innovative solutions to improve significantly the ease of banking via digital platforms and channels.
Henry Baye, Executive Director & Head-Retail Banking at Standard Chartered Bank Ghana, commenting on the bank’s feats chalked up over the past five years, stated that the desire to serve clients in whatever way possible is what has led the bank to continuously innovate.
“This award signifies our commitment to constantly innovate for our clients, and to create for them a seamless experience between their lives and their banking. We strive to put clients totally in control of their banking and make it agnostic of location and time. By doing this, we will be wherever the footprints of our clients are,” he said.
The Global Finance award comes in the wake of the bank’s strong drive in opening ultra-modern smart branches that are a combination of both traditional and digital banking services, offering a full suite of banking products including wealth, investment management and insurance solutions.
The bank has maintained that it is committed to harnessing technology to deliver more convenience to clients in order for them to make fast, safe and secure payments through mobile devices and online.
The Global Finance’s World’s Best Digital Bank Awards are based on submissions from banks that wish to be considered. This year, nearly 300 individual banks from around the world entered the competition.
The Awards’ judging panel was comprised of representatives from Infosys, a global leader in consulting, technology and outsourcing solutions. Based on the judge’s evaluations, Global Finance’s editors made the final selections.
Winners were selected based on strength of strategy for attracting and servicing online customers; success in getting clients to use digital offerings; growth of online customer base; breadth of products offered; evidence of tangible benefits gained from digital initiatives; and website design and functionality.
Sub-category winners were selected on the basis of relative strength, products and services.