To improve efficiency and also ensure that customers are able to conduct financial transactions with ease, ASA Savings and Loans Limited is targetting the introduction of mobile banking services to serve its growing clientele, according to ASA’s Ashanti Regional Manager Mr. Haiul Hasan.
In addition to this, ASA is also hoping to bring more electronic services in some years to come as part of attempts to align its operations to technological advancements within the financial service industry as well as promote customer-convenience.
Already, customers of ASA receive SMS alerts in addition to other receipts that confirm every deposit or transaction they carry out with ASA Savings and Loans Limited.
With about 17 branches across the country – notably in the Ashanti, Greater Accra, Brong Ahafo and Western Regions – Mr. Hasan noted: “Customer assurance remains key to our operations, hence every opportunity is utilised to ensure this is achieved”.
ASA’s Ashanti Regional Manager, who was speaking in an interview at the backdrop of a ‘branch awareness’ programme to inform existing and potential customers of the bank’s presence at Suame, also observed that its mobile bankers, for instance, use specially configured electronic devices to take deposits from customers.
This, he said, makes it possible for every transaction made to be tracked in real-time while also making it less stressful to work on the transaction information captured.
The Suame Branch Manager, Mavis Owusu Adwoa, said ASA’s unique financial services is designed to also promote a saving culture among Ghanaians. This among others, she explained, helps to create multiple sources of finance which enable customers to expand or grow their business.
In a related development, ASA Savings and Loans organised a health screening exercise for customers and traders at Suame. The beneficiaries were screened for numerous diseases such as malaria, hepatitis B, hypertension, blood pressure, diabetes as well as doing a ‘general screening’.
Rev. Dr. Antwi Bosiako of the Aburaso Methodist Hospital, head of the medical team at the health screening exercise, speaking in an interview observed that despite health consciousness among Ghanaians being low, many people are aware of the cause of certain illnesses but do very little to seek immediate medical care.
He particularly noted that among the traders their inability to have enough rest and also their resorting to self-medication is a major concern.
While lauding ASA Savings and Loans for creating the opportunity for many people, especially those are financially-challenged, to periodically get the chance to know their health status, he emphasised that people should desist from self-medication.
He equally appealed to operators of pharmacies and licenced chemical drug sellers not to sell medicine or drugs which do not fall within the category of ‘over the counter medicine’ without the proper prescription.