Uber launches services in Kumasi

September 5, 2017
Source: Kizito CUDJOE/thebftonline.com
Uber launches services in Kumasi


One of the fastest growing technology giants in the world, Uber, has officially commenced operations in the Ashanti regional capital, Kumasi, as part of continued strategic efforts to further expand its network within sub-Saharan Africa, a year after a successful start in Accra.

Now operating in over 12 cities in some six countries in the Sub-region, Uber has a driver partner population of more than twenty thousand, and hopes that by bring their services to Kumasi, it will be able to provide to the rapidly growing population access to a safe, reliable and affordable ride at the ease of a touch of a button.  

The General Manager Sub-Saharan Africa at Uber, Alon Lits, said “Kumasi is the second largest city in Ghana, with a rich cultural history, and a myriad of business and commercial opportunities. It, therefore, makes sense for Uber to leverage these opportunities in creating an alternative and efficient means of transportation in this dynamic city,”

He explained that when Uber launched its operations in Accra, a Statement of Understanding was signed with the Ministry of Transport, to officially mark the commencement of its operations in the city.

“Since then, we have been engaging with policy makers and regulators, and are happy to say that they also see the value we bring to the great people of Ghana.”

“Uber's ambition is to be everywhere - any progressive, forward-thinking city that has a need for safe, reliable and efficient transportation, like Kumasi, is definitely where we want to be. We are part of a broader mobility movement and we are always exploring more opportunities to increase our economic investment into the wonderful country of Ghana.”

Kumasi is the 616th city to become available on Uber, according to executives of the technology giant, noting that this makes them more than happy to be offering a more efficient way of moving from one destination to another, for the nearly 2 million inhabitants in the Metropolis.

The Country Manager, Uber Ghana, Kofi Agyare, noted that their latest service in the Region, dubbed “Y? wo krom Kumasi!’ is a reflective of Uber’s intent to partner with the locals and key stakeholders like policy makers and regulatory agencies to further open up key business and economic opportunities in the region.”  

“We have also ensured that the driver signup process is easy and seamless, with additional onsite support provided by our team of well-trained Experts at the Greenlight Hub.

For a driver-partner to sign up, he/she must have a valid driver’s license, vehicle license plate number, vehicle insurance, and valid roadworthiness certificate.

Drivers also undergo and must pass a rigorous screening process, and finally, complete the Uber training either at the Greenlight hub or online.

The vehicular signup process is also similarly easy and stress free - because we are focused on creating a positive customer experience.”

In June 2016, Uber officially launched operations in Ghana - taking off in the economically vibrant city off Accra. And now a year on, it is offering a friendly and reliable complement to existing transport options.

This is believed has helped to provide more choice to people on how they move around their city while creating thousands of economic opportunities across the city, and Ghana as a whole.