‘Coconut Grove Regency Hotel still in business’

May 10, 2017
Source: thebftonline.com l Ghana
‘Coconut Grove Regency Hotel still in business’

The Coconut Grove Regency Hotel has moved to assure its clients that the hotel is in business and was not caught up in the fire that happened on its compound a fortnight ago.

Ralph Ayittey, General Manager, Coconut Grove Regency Hotel, noted that the hotel property including conference facilities, guest rooms, restaurants, kitchen and parking spaces were not affected by the fire.

“The hotel is absolutely intact and every aspect of the hotel is working for guests. The area that was touched will be back by the end of this month. Much as we work with a sense of urgency, so long as we have commitments we do not renege. We are in business,” he told the B&FT in an interview.

On April 22, part of the hotel compound which houses other affiliates of Groupe Nduom, including BTA and ATV studios, GN Bank, Gold Coast Securities and other offices were engulfed by fire which is suspected to be caused by an electrical fault.

“The cost of damage is in millions of Ghana cedis but work is being done by the insurers so we are working on making sure that the right value emerges and if there are any remedies they will be taken care of,” he added.

He noted that the hotel has already reached out to its clients to assure them that the hotel is still in business and nothing untoward has happened.

“We have reached out to our clients to reassure them that we are still in business, business is back to normal. As far as we know we haven’t had any cancellations and all the staff are poised to continue with their work. We already have a psychologist who is in to speak to them,” he added.

He noted that the biggest assurance has come from the owners of the facility, Dr. and Mrs Nduom. “Ownership has assured us that the worst is over and these things happen. They are ready to rebuild the facility and no jobs will be lost,” he added.

Measures

Mr. Ayittey noted that even though the cause of the fire is being checked out, the facility, has taken some precautionary measure.

“We are always fire safety compliant and you can check with the Ghana National Fire Service, our fire licence expires on 16th June, 2017. We are very much covered and we have fire drills every six months for the staff and if there are any more activities, we are ready to undertake them. We have smoke detectors in every room but currently we are auditing all of them,” he assured.