SSNIT Biometric terminal officially launched

December 21, 2016
Source: Felicia Ansah | thebftonline.com | Ghana
SSNIT Biometric terminal officially launched

The technology space is accelerating significantly and as result, the Social Security and National Insurance Trust (SSNIT), has officially launched a brand new biometric terminal at the Pension house in Accra tailored to facilitate convenient transaction services to its cherished customers.

The new biometric portal is one of the company’s numerous self- service point which allows automation by clients to transact   business with SSNIT in 19 outlets across the country without queuing for any transaction.

The biometric terminal is tailored   enable members to access data pertaining to their personal information, print statement of accounts, updates personal information and amongst other relevant benefits to the customer with the help of the SSNIT smartcard.

Mr. Ernest Thompson, Director General, SSNIT speaking at the launcheon, said: “For a customer to move away from the convention of being served by a SSNIT staff to apply technology to serve is awesome, adding that the biometric terminal will help satisfy the needs of our clients with immediate effect”.

Mr. Thompson added: “We are able to identify contributors at a click of a button and we are able to pay benefits in no time, and we are also able to validate contribution reports online for payment on the SSNIT portal which is self-serviced point”, he noted

According to him, SSNIT over the years has operated manually but now the terrain has changed with new trending appeal to suit their customers interest to serve better subsequently.

“Modern technology has become a total phenomenon for civilization, the defining force for the new social order in which efficiency is no longer an option but a necessity posed on all human activity,” Mr. Laud Senanu, General Manager Operations, SSNIT said.

 “Our quest for prompt excellent and innovative services has propel us to this high earn technology to  improve value offering to our customers, and biometric terminal which offers easy accessibility to our products will effectively serve as one of the means to bring our services to the door-steps of our stakeholders.”

 “As a customer, oriented institution, this venture is just a click of a button to help curb   the long queues in our offices and thus, reduce the waiting period of other customers who may not have other options to visit our offices to transact business with us”.