E-zwich services agents increased by over 325

December 30, 2016
Source: Norvan Acquah - Hayford/thebftonline.com/Ghana
E-zwich services agents increased by over 325

Access to e-zwich services has been made easy with an increase in the number of agents offering the service in the country to over 325 from the initial 100 agents.

This is according to the Ghana Interbank Payment and Settlement Systems (GhIPSS) who are committed to moving the economy from cash economy to a cashlite one by improving the electronic payments system.

The agents who are currently located in the three regions (Western, Central and Greater Accra), according to GhIPSS have been given the required training on all the services available on the e-zwich.  

Speaking to the thebftonline.com, the Chief Executive of GhIPSS Archie Hesse said the agents had been trained to enable them to offer services like deposits, cashback (withdrawals) and transfers of funds from one card to another.

On whether or not ATMs in the country will be reconfigured to accept the e-zwich, Mr Hesse disclosed that banks had begun the reconfiguration their ATM’s to allow them to accept the e-zwich cards.

“Though some bank’s ATMs are accepting the e-zwich cards, I can tell you that now all the banks are now reconfiguring their ATMs to accept the card. You must also know that if you visit some ATMs, you will see fingerprint readers, these ATMs are either already accepting e-zwich card or will soon accept the cards.”

GhIPSS as an institution in recent times decided to allow small enterprises to also offer the e-zwich services after they observed that demand for the card and its services had increased.

He indicated that every effort was being made to make the service widely available as part of the general plan to promote the cash-lite agenda.

Until recently only banks and a few Savings and Loans as well as Rural and Community Banks that provided the biometric payment but following an increase in patronage, GhIPSS has decided to allow small enterprises in various localities to also offer the service.

A team from GhIPSS, which went around to scout for the agents will soon resume the exercise in other regions to ensure that the e-zwich service is as widely provided as possible, Mr Hesse added.

The e-zwich has become the dominant payment system for State social intervention programmes such as the Ghana Social Opportunities Project, the Ghana School Feeding Programme, the Livelihood Empowerment against Poverty, the Youth Employment Agency and the Japan Social Development Fund.

This is in addition to the National Service Scheme, the Student Loan Trust Fund and other parastatal organisations such as National Lotteries Authority which are also using the e-zwich.

This development has necessitated the need to have more outlets where the service could be accessed.