Ghana: Turkish is best airline for customer service
Turkish Airlines has been adjudged as the airline with the best customer service in the country at the just-ended National Aviation Awards held in Accra.
The Istanbul-based airline won the “Customer Service Award” at the event designed to honour players in the aviation industry.
The award is very significant in an industry where good customer experiences are of great significance.
Customers are the most important factor in the industry, because airlines depend on their customers – without customers, airlines would not exist.
Turkish Airlines, has over the years, made a conscious attempt to understand the people’s needs and wants and delivered unique experiences, hence meriting this coveted award.
The Airlines makes the customer feel special with a more personalized experience or sending a follow up e-mail, for example.
By Nana Yaa Djan-Parry| www.aviationghana.com