GTBank partners AWA for online sale and payments for tickets

May 3, 2017
Source: thebftonline.com/Ghana
GTBank partners AWA for online sale and payments for tickets

Guaranty Trust Bank (Ghana) Limited has concluded the deployment of an online platform for Africa World Airlines (AWA) for the sale and purchase of air tickets.

The deployment on the bank’s “Book Easy, Pay Easy” system is powered by the Bank’s safe and secure online payments and collections platform, GTPay, to enable prospective passengers of AWA to ‘book’ for their tickets online and ‘pay’ online by visiting AWA’s website www.flyawa.com.gh from the convenience of homes and offices without visiting the banking hall or AWA’s office. Payments can be made with a Visa or MasterCard issued by any bank worldwide. This online ‘book and pay’ service can also be accessed via www.myghpay.com.

Prior to this deployment, passengers could only book and make payments via AWA’s Touch Shop service which required them visiting any GTBank branch or other partner banks to book and pay for their ticket reservations. The other option is to call the airline to make reservation and visit their office to make payment.

This deployment represents a major milestone in the partnership between GTBank and Africa World Airlines Limited as it presents the greatest opportunity for sale of tickets and collection of payments online, real time. Once payment is done, passengers will receive their tickets via their e-mail.

GTBank’s “Book Easy, Pay Easy” is a customized channel that allows intending passengers to book and pay for tickets without them having to visit the banking hall or the airliners’ offices.

The bank is currently the only one in Ghana to have deployed the “Book Easy, Pay Easy” system for domestic carriers in Ghana. The other user is Starbow Airline.

Managing Director of Guaranty Trust (Ghana) Limited, Mr. Lekan Sanusi, commenting on this development said that the deployment of “Book Easy, Pay Easy” for AWA has come to revolutionize the way ticketing is done for a domestic carrier in Ghana moving forward.

“We are pleased that we have been able to provide extra convenience for passengers of Africa World Airlines. As trailblazers, we continually seek new ways of applying technology to enhance service delivery. Thus, the deployment of “Book Easy, Pay Easy” for AWA would cut off or reduce the hassle involved in purchasing airline tickets the manual way”, he explained.

Mr. Sanusi further stated that GTBank is delighted to partner AWA for the right reasons.

Also commenting on the deployment, the Chief Executive Officer of AWA, Captain Samuel Thompson stated that, “We are always looking for ways to improve our service to our cherished customers and the collaboration with GTBank to enable online payments for our tickets is a great step to removing the hassle out of travel arrangements for our passengers”.

Africa World Airlines Limited (AWA) is a Ghanaian registered private-sector company formed with the sole vision of making air travels an option for majority of travelers within the markets in which it operates.   

Incorporated on November 15, 2010, Africa World Airlines received its Air Carrier License (ACL) from Ghana Civil Aviation Authority (GCAA) in March 2011. It services both the domestic and regional markets. It operates flights between Accra and Kumasi; and Accra-Tamale. On the West Coast, AWA operates flight between Accra and Lagos, Nigeria

In 2016, the airliner was adjudged the “Domestic Airlines of the Year 2015” at the maiden National Aviation Awards held in Accra. The airline was also adjudged the "Best Airline in Health, Safety and Environmental Quality".

Similarly, Guaranty Trust Bank (Ghana) Limited emerged winner in the “Best Aviation Online Payment Award of the Year 2015” category at the same National Aviation Awards ceremony in recognition of the provision of the most convenient and reliable aviation online payments and collections platform for the aviation sector.

Recently, the bank was named the “Best Maritime Bank” at the maiden edition of the Ghana Maritime and Shipping Awards, for efforts made in providing players in the Maritime and Shipping industry with an array of convenient and bespoke products and services.

Internationally, GTBank won the award of “Best Digital Banking – Ghana 2017” from Capital Finance International (cfi), United Kingdom, the publisher of the reputable cfi.co, a business, economics and finance magazine in acknowledgement of the bank’s capabilities in the area of electronic banking.

In 2016 the Bank was adjudged the “Most Innovative Bank of the Year, West Africa” and “Best Online Platform, Ghana” by Banker Africa Awards. Also in 2016, at the Ghana Information Technology and Telecom Awards, GTBank was adjudged “Technology Advanced Bank of the Year 2016” for the third consecutive time, and “E-Banking Service of the Year 2016” for the second year running.